- Pasir Ris East Region (Singapore) Singapore
MAYOR EXPRESS FREIGHT SERVICES PTE LTD Hiring! Full Time Senior Customer Service Executive in East Region (Singapore), Earn up to SGD 3,700 - Ricebowl
Senior Customer Service Executive
MAYOR EXPRESS FREIGHT SERVICES PTE LTD
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Job Description
Responsibilities
Company Overview
MAYOR EXPRESS FREIGHT SERVICES PTE LTD is located in Singapore, providing freight services specializing in air and sea logistics solutions.
Job Summary
You will assist the Customer Service Department by managing customer ratings, coordinating with air and sea carriers, handling sea documentation, and supporting daily operations to ensure smooth logistics processes.
Responsibilities
Manage customer ratings for both air and sea freight to maintain service quality
Coordinate and communicate effectively with air and sea carriers to ensure timely shipments
Liaise with customers to address inquiries and provide updates on shipments
Prepare and handle sea freight documentation such as bookings and Bills of Lading when required
Use Microsoft Office and email tools to document and communicate logistics information accurately
Work independently with self-motivation and a willingness to learn new tasks within the customer service team
Preferred competencies and qualifications
Knowledge of air and sea logistics processes and terminology
Minimum O Level qualification
Proficient English writing and speaking skills
Other Information
Location: Changi Cargo
Working Hours: Monday to Friday, 9am to 6pm
MAYOR EXPRESS FREIGHT SERVICES PTE LTD
MAYOR EXPRESS FREIGHT SERVICES PTE LTD is located in Singapore, providing freight services specializing in air and sea logistics solutions.
Job Summary
You will assist the Customer Service Department by managing customer ratings, coordinating with air and sea carriers, handling sea documentation, and supporting daily operations to ensure smooth logistics processes.
Responsibilities
Manage customer ratings for both air and sea freight to maintain service quality
Coordinate and communicate effectively with air and sea carriers to ensure timely shipments
Liaise with customers to address inquiries and provide updates on shipments
Prepare and handle sea freight documentation such as bookings and Bills of Lading when required
Use Microsoft Office and email tools to document and communicate logistics information accurately
Work independently with self-motivation and a willingness to learn new tasks within the customer service team
Preferred competencies and qualifications
Knowledge of air and sea logistics processes and terminology
Minimum O Level qualification
Proficient English writing and speaking skills
Other Information
Location: Changi Cargo
Working Hours: Monday to Friday, 9am to 6pm
MAYOR EXPRESS FREIGHT SERVICES PTE LTD
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