Job Description:
- Oversee the daily operations of the store, ensuring a clean, organized, and welcoming environment for customers at all times.
- Lead, supervise, and motivate the sales team by delegating tasks, monitoring performance, resolving staff-related matters, and preparing work schedules.
- Manage inventory by monitoring stock levels, conducting regular stock checks, and ensuring timely replenishment of products and supplies.
- Welcome and assist customers, handle enquiries and feedback professionally, and oversee cashier operations to ensure efficient and accurate payment processing.
- Drive sales performance by achieving individual and store sales targets while delivering outstanding customer service.
- Foster a positive, collaborative, and high-performing work culture that promotes employee engagement, teamwork, and staff retention.
- Ensure compliance with company policies, operational procedures, and service standards to maintain operational excellence.
Job Requirements:
- Minimum 1 year of experience managing a clinic, beauty salon, or similar establishment.
- Strong understanding of best practices in clinic operations.
- Ability to handle customer requests and complaints professionally and gracefully.
- Sales-driven with strong customer-focused mindset.
- Professional, independent, proactive, and highly self-motivated.
- Excellent verbal and written communication skills in both English and Mandarin.
- Positive attitude with strong problem-solving abilities.
- Capable of establishing effective policies, procedures, and maintaining high service standards.
Why Join Us?
We offer:
- Competitive salary + commission
- Annual leave
- Medical insurance coverage
Multiple work locations: SS2 / One Utama / Cheras / Sunway Pyramid / PJ Uptown
About Refresh Group
Refresh Group is a leading healthcare provider in Singapore, established with the mission of delivering excellence and professional care. Since launching its flagship Refresh Bodyworks outlet in 2005—specialising in foot reflexology and body massage—the Group has continually expanded and diversified to offer a wide range of health and wellness treatments tailored to clients’ needs.
With a dedicated team of over 200 experienced professionals, Refresh Group combines expertise and passion to deliver outstanding solutions and exceptional wellness experiences to every customer seeking beauty and holistic care.
Job Type: Full-time
Pay: RM3,600.00 - RM4,800.00 per month
Benefits:
- Flexible schedule
- Professional development
Experience:
- Outlet Manager: 1 year (Preferred)
Language:
- Mandarin (Required)
- English (Preferred)
Work Location: In person