Pandan Social Hiring! Full Time Social Media Account Manager in Federal Territory - Ricebowl

Requirements

• Taking initiative to provide the best possible service to our clients - this is our most valued key competency
• An excellent grasp of the English language and grammar
• A creative flair in conceptualising social media posts, marketing campaign strategies, and community engagement
• The ability to analyse and dissect social media performance analytics, as well as explain these findings coherently
• A deep understanding of digital marketing is needed—especially social media strategies
• Effective time management of yourself and others, as you will be the point person with both the clients and the internal team
• A passion for digital marketing, including staying across the latest industry news/trends
• To be able to be across and reply to messages promptly, across multiple channels of communication (email, WhatsApp, Slack, etc.)

Job Description

• Creative conceptualising, strategising, and optimising clients’ monthly content calendars and social media campaigns
• Planning internal team timelines for ideations, deliverables, and reporting
• Being the main point of contact for clients via digital and physical channels when overseeing their account
• Managing a portfolio of accounts
• Relaying the clients’ needs and wants to our in-house team of creatives (disseminating creative requirements to graphic designers, photographers, and copywriters), performance marketing team, and any other divisions involved
• Proofing any creative work (image, video, or text-based) produced before it is sent to the client
• Compiling monthly analytical social media reports and community management data
• Providing insight and analysis of client social media page performance, with suggestions for improvement regularly
• Community management of clients' social media pages
• Strategizing and planning new client pitches
• Client/project management of other marketing campaigns as and when necessary