- Outram Central Region (Singapore) Singapore
FINITI PARTNERS PTE. LTD. Hiring! Full Time Regional Customer Service Specialist (Polymers - Chemicals) in Central Region (Singapore), Earn up to SGD 7,000 - Ricebowl
Regional Customer Service Specialist (Polymers - Chemicals)
FINITI PARTNERS PTE. LTD.
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Job Description
Responsibilities
Job Type:
Full Time / Permanent
Location:
Singapore
Job Summary:
We are seeking an experienced Customer Service Specialist to oversee end-to-end commercial operations and order management for regional polyolefin and chemical supply chains out of Singapore.
Key Responsibilities:
Order Management (Order-to-Cash):
Process, execute, and track customer orders in SAP from order entry through to shipment delivery and invoicing.
Supply Chain & Logistics Alignment:
Coordinate with global supply chain teams, ocean carriers, freight forwarders, and regional warehouses to ensure timely fulfillment of bulk polymer shipments.
Documentation & Commercial Compliance:
Handle export/import documentation, Letters of Credit (L/C) review, trade compliance checks, and customer billing accuracy.
Customer Interface:
Serve as the primary point of contact for regional key accounts and plastic converters, addressing commercial inquiries, order status updates, and service requests.
Claims & Issue Resolution:
Manage delivery disruptions, product quality complaints, and invoice discrepancies, ensuring prompt resolution in coordination with internal stakeholders.
Requirements:
Education:
Diploma or Degree in Supply Chain, Business Administration, International Trade, or a related field.
Experience:
Minimum 3–5+ years of customer service, trade execution, or order-to-cash experience within the chemicals, petrochemicals, or polymer trading sector.
Systems:
Proficient in SAP (SD/MM modules) and MS Office suite.
Competencies:
Strong understanding of international trade terms (Incoterms), shipping documentation, and multi-country logistics management. High attention to detail with strong problem-solving skills.
About Us
Finiti Partners
is a premier provider of professional search services for both job seekers and businesses.
We are founded on the principle of delivering the highest standards of professionalism and reliability to our clients. We believe that by providing an exceptional service, we can build strong
partnerships
with our clients based on mutual respect and trust.
Our team of experienced professionals is dedicated to staying up-to-date with the latest industry trends and best practices to ensure that we are always providing our clients with the most effective solutions. We have an extensive experience working with clients in
Asia, Europe,
and
Middle East markets.
Our Motto
To uncover exceptional talent that propels businesses forward in the dynamic and competitive market through our unwavering commitment to an everlasting pursuit of talent excellence.
Full Time / Permanent
Location:
Singapore
Job Summary:
We are seeking an experienced Customer Service Specialist to oversee end-to-end commercial operations and order management for regional polyolefin and chemical supply chains out of Singapore.
Key Responsibilities:
Order Management (Order-to-Cash):
Process, execute, and track customer orders in SAP from order entry through to shipment delivery and invoicing.
Supply Chain & Logistics Alignment:
Coordinate with global supply chain teams, ocean carriers, freight forwarders, and regional warehouses to ensure timely fulfillment of bulk polymer shipments.
Documentation & Commercial Compliance:
Handle export/import documentation, Letters of Credit (L/C) review, trade compliance checks, and customer billing accuracy.
Customer Interface:
Serve as the primary point of contact for regional key accounts and plastic converters, addressing commercial inquiries, order status updates, and service requests.
Claims & Issue Resolution:
Manage delivery disruptions, product quality complaints, and invoice discrepancies, ensuring prompt resolution in coordination with internal stakeholders.
Requirements:
Education:
Diploma or Degree in Supply Chain, Business Administration, International Trade, or a related field.
Experience:
Minimum 3–5+ years of customer service, trade execution, or order-to-cash experience within the chemicals, petrochemicals, or polymer trading sector.
Systems:
Proficient in SAP (SD/MM modules) and MS Office suite.
Competencies:
Strong understanding of international trade terms (Incoterms), shipping documentation, and multi-country logistics management. High attention to detail with strong problem-solving skills.
About Us
Finiti Partners
is a premier provider of professional search services for both job seekers and businesses.
We are founded on the principle of delivering the highest standards of professionalism and reliability to our clients. We believe that by providing an exceptional service, we can build strong
partnerships
with our clients based on mutual respect and trust.
Our team of experienced professionals is dedicated to staying up-to-date with the latest industry trends and best practices to ensure that we are always providing our clients with the most effective solutions. We have an extensive experience working with clients in
Asia, Europe,
and
Middle East markets.
Our Motto
To uncover exceptional talent that propels businesses forward in the dynamic and competitive market through our unwavering commitment to an everlasting pursuit of talent excellence.
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