Dart Solutions Hiring! Full Time Senior Technical Officer (Security Systems) in , Earn up to SGD 3,500 - Ricebowl

Senior Technical Officer (Security Systems)

Singapore | Service & Maintenance | Security Systems | Security Technology / Smart Solutions| Electronic Security | CCTV | IDS |ACS

Up to SGD 3,500

Support the delivery of service, maintenance, and troubleshooting activities for electronic security systems including CCTV, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and Integrated Security Management Systems (ISMS). This role is ideal for hands-on technical professionals who enjoy field service, problem-solving, customer interaction, and working with a collaborative service team.

About the Company

The organization is a well-established provider of integrated security and electronic protection solutions, delivering installation, maintenance, monitoring, and technical support services across commercial, industrial, and critical infrastructure sectors. With a strong commitment to service quality and customer satisfaction, the company supports clients with reliable and scalable security solutions.

About the Role

The Singapore team is looking for a Senior Technical Officer to execute service and maintenance works for electronic security systems while supporting the day-to-day delivery of technical services. You will work closely with clients, troubleshoot system issues, mentor junior team members, and assist the supervisor in coordinating service activities to ensure timely and quality service delivery.

This role is well-suited for someone who enjoys field-based technical work, solving customer issues, and maintaining high standards of service within the electronic security industry.

What's in it for You

• Work on a wide range of integrated security systems across various industries
• Gain exposure to CCTV, ACS, IDS, and Integrated Security Management Systems
• Develop troubleshooting and technical problem-solving expertise
• Build strong client relationship and customer service experience
• Mentor junior technicians and expand leadership capabilities
• Work alongside an experienced technical and service operations team
• Opportunity to contribute to continuous service excellence initiatives

What You'll Be Doing

• Execute preventive maintenance, corrective maintenance, and troubleshooting of security systems
• Perform servicing for CCTV, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and Integrated Security Management Systems (ISMS)
• Liaise closely with client representatives on service and maintenance matters
• Assist the supervisor in coordinating daily service activities and resource allocation
• Support and mentor junior service team members during project execution
• Ensure maintenance works are completed within scheduled timelines and service standards
• Deliver professional customer service while managing client expectations
• Maintain proper documentation of service activities and technical findings
• Ensure all works comply with Workplace Safety and Health (WSH) requirements
• Perform additional technical duties as assigned to support operational requirements

Security Systems & Technical Service (Preferred)

• Hands-on experience with CCTV, Access Control Systems, Intrusion Detection Systems, or Integrated Security Management Systems
• Experience performing preventive and corrective maintenance for electronic security systems
• Familiarity with troubleshooting, fault diagnosis, and system restoration
• Exposure to customer-facing technical support and field service environments

What We're Looking For

• Minimum NITEC in Electrical/Electronic Engineering or related discipline
• At least 2 years of relevant experience in electronic security systems
• Hands-on knowledge of CCTV, ACS, IDS, and Integrated Security Management Systems
• Good troubleshooting, analytical, and problem-solving skills
• Strong interpersonal and communication skills
• Able to work independently with minimal supervision
• Self-motivated, responsible, and customer-focused
• Singapore Citizens only

Preferred (Added Advantage)

• Experience mentoring or guiding junior technical staff
• Familiarity with service maintenance workflows and client support operations
• Knowledge of Workplace Safety and Health (WSH) practices
• Exposure to commercial or industrial security system environments

Dart Solutions was founded in 2017 with a mission to allow our clients access to our large network and database of professionals and top talents across industries and sectors within the Marine, Engineering, IT & Digitalization, Sales & Marketing and a suite of other corporate services helping them find the best talents possible. Everything the market needs, we've got it covered. All your hiring needs in one place.

From permanent, interim and contract recruitment to executive searches, our suite of services and expertise has helped many companies of all sizes hire with confidence the best they need, when they need it.

With strategically located headquarters springing up in Singapore overlooking the Asia Pacific, you can be assured our area of coverage, expertise and the people in our network has always extended beyond the shores of Singapore spanning across the entire Asia Pacific, ensuring our clients and candidates receive the best service, advice and results, always.