Role Scope: The role will leverage on automation and develop continuous delivery operations. Leverage on automation practices and tools to increase service value and develop continuous delivery operations.
Key Responsibilities
- Global production service operations support in middleware technologies and platforms.
- Accountable for the overall service reliability, availability and stability of the technical scopes.
- Provide technical expertise for managed workloads, including troubleshooting, analyzing and resolving incidents, problem, service request and change management process.
- Partner with the development, project and business teams to understand requirements and technical specifications to participate in project deliverables activities.
- Drive through culture of continuous improvements for the production environment through automation or manual work and performance hygiene.
- Technical analysis of production platforms to identify and remediate performance issues.
- Work collaboratively in teams and develop meaningful relationships to achieve common goals.
- Operation and further development of middleware platforms and the associated interfaces
Requirements
- Demonstrated experience in the following technical platforms: Operating Systems: Linux, Unix and/or Windows Middleware Technologies: BMC Control-M, Axway CFT/Secure Trasnsport/Sentinel, IBM MQ Monitoring and Data analytics tools: OMI, ServiceNow, Geneos
- Experience in scripting tools: Java, Unix Shell, Python, PowerShell, perl
- Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes
- Experience in one or more of the following technical platforms: Docker/Kubernetes, Ansible, Elastic Search, Rundeck, GIT
Next Step:
If interested, you can click on “Apply here” or write an e-mail to ************* with your updated resume.
NOTE: - Only shortlisted candidates will be contacted back.
Thanks & Regards
Deeksha Agarwal
EA Licence No.91C2918
Personnel Registration No. R26161520