L2 Support Engineer – Network
Location: Singapore – Work from Office Daily
Duration: 6 Months, Renewable
Travel: Occasional travel to Vietnam as required
Role Overview
We are looking for an experienced L2 Network Support Engineer to provide hands-on support for enterprise network infrastructure across multiple sites.
Key Responsibilities
- Provide L2 support for network incidents, requests, and changes.
- Configure, maintain, and troubleshoot LAN/WAN, routing, and switching environments.
- Support firewalls such as Palo Alto, Fortinet, or Cisco Firepower.
- Manage wireless solutions including Cisco, Aruba, or Meraki.
- Monitor network performance and troubleshoot issues proactively.
- Perform firmware upgrades, patching, and configuration backups.
- Support network implementation, migration, and optimization projects.
- Maintain network documentation and work with vendors/internal teams on complex issues.
Required Skills
- Strong hands-on experience with BGP, OSPF, EIGRP, VLANs, STP, EtherChannel; VxLAN is a plus.
- Experience with enterprise firewalls and wireless networks.
- Strong knowledge of TCP/IP, DNS, DHCP, NAT, VPN, and QoS.
- Experience with network monitoring and troubleshooting tools.
- Good understanding of network security practices.
- Strong communication and customer-facing skills.
Preferred Certifications
CCNA / CCNP, PCNSA / PCNSE, Aruba ACMP, Fortinet NSE
Nice to Have
- SD-WAN
- Python / Ansible automation
- AWS / Azure networking
- Cisco ISE / ClearPass NAC