- Clementi West Region (Singapore) Singapore
HOLISTIC CLINIC AND SURGERY PTE. LTD. Hiring! Full Time Assistant Clinic Operations Manager in West Region (Singapore), Earn up to SGD 3,000 - Ricebowl
Assistant Clinic Operations Manager
HOLISTIC CLINIC AND SURGERY PTE. LTD.
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Job Description
Responsibilities
Role Summary
The Assistant Operations Manager supports the daily operational functions of the clinic to ensure smooth workflow, service quality, and regulatory compliance. This role focuses on staff coordination, patient flow management, administrative processes, and supporting operational readiness across medical, radiology, and allied healthcare services.
Key Responsibilities
Daily Clinic Operations
Oversee daily patient flow and front desk operations.
Ensure smooth coordination between doctors, nurses, and admin staff.
Monitor service standards and handle operational issues promptly.
Support implementation of clinic SOPs and workflow processes.
Radiology & Clinical Services Support
Coordinate scheduling and operational needs for radiology services.
Ensure required documentation for radiology operations is maintained and updated.
Support operational readiness for imaging services in alignment with regulatory and clinic policies.
Liaise with radiology staff and service providers to ensure smooth workflow.
Allied Healthcare Coordination
Coordinate operational requirements for physiotherapists and other allied health professionals.
Assist in managing therapy room scheduling and service flow.
Support administrative processes for allied healthcare services.
Staff Coordination
Provide guidance to frontline staff on operational procedures.
Support onboarding and training of new clinic staff.
Assist in resolving routine staff operational matters.
Administrative & Vendor Support
Liaise with vendors for equipment servicing and maintenance.
Ensure proper documentation and record-keeping practices.
Compliance & Documentation Support
Assist in maintaining documentation required for Ministry of Health compliance.
Support audit preparation and SOP updates.
Ensure operational practices align with clinic policies and regulatory standards.
Clinic Claims & Panel Coordination
Assist in processing and tracking clinic claims under MHCP and third-party administrator (TPA) panels
Ensure proper documentation and submission of claims in accordance with panel requirements
Liaise with panel providers and TPAs on claim status, discrepancies, and documentation clarification
Support reconciliation of claims records with clinic billing
Reporting & Monitoring
Support preparation of operational reports.
Identify areas for process improvement.
Clinic Event & Logistics Support
Support logistical coordination for clinic-related events such as team meetings, training sessions, and staff gatherings
Assist with venue arrangements, scheduling, and vendor coordination
Help disseminate operational information related to clinic activities
Requirements
Diploma or Degree in Healthcare Administration, Business, or related field.
Strong organisational and coordination skills.
Familiarity with healthcare compliance standards is an advantage.
Skills & Competencies
Operations coordination
Problem-solving
Ability to work in fast-paced healthcare setting
Purpose of the Role
This role is designed to support the Senior Operations Manager by taking over day-to-day coordination tasks, allowing the manager to focus on strategic planning, compliance oversight, and clinic development initiatives.
Benefits
Holistic Clinic & Surgery is a community-based General Practitioner (GP) clinic providing accessible and patient-centred healthcare services.
Our clinic offers a range of primary care and diagnostic services, including
general medical consultations, X-ray and ultrasound imaging
. We work closely as a team to provide patients with convenient, efficient and quality care in a comfortable clinic environment.
We are located in
West Coast, Singapore
and are looking for healthcare professionals who are responsible, patient-focused and enjoy working in a friendly clinic setting.
The Assistant Operations Manager supports the daily operational functions of the clinic to ensure smooth workflow, service quality, and regulatory compliance. This role focuses on staff coordination, patient flow management, administrative processes, and supporting operational readiness across medical, radiology, and allied healthcare services.
Key Responsibilities
Daily Clinic Operations
Oversee daily patient flow and front desk operations.
Ensure smooth coordination between doctors, nurses, and admin staff.
Monitor service standards and handle operational issues promptly.
Support implementation of clinic SOPs and workflow processes.
Radiology & Clinical Services Support
Coordinate scheduling and operational needs for radiology services.
Ensure required documentation for radiology operations is maintained and updated.
Support operational readiness for imaging services in alignment with regulatory and clinic policies.
Liaise with radiology staff and service providers to ensure smooth workflow.
Allied Healthcare Coordination
Coordinate operational requirements for physiotherapists and other allied health professionals.
Assist in managing therapy room scheduling and service flow.
Support administrative processes for allied healthcare services.
Staff Coordination
Provide guidance to frontline staff on operational procedures.
Support onboarding and training of new clinic staff.
Assist in resolving routine staff operational matters.
Administrative & Vendor Support
Liaise with vendors for equipment servicing and maintenance.
Ensure proper documentation and record-keeping practices.
Compliance & Documentation Support
Assist in maintaining documentation required for Ministry of Health compliance.
Support audit preparation and SOP updates.
Ensure operational practices align with clinic policies and regulatory standards.
Clinic Claims & Panel Coordination
Assist in processing and tracking clinic claims under MHCP and third-party administrator (TPA) panels
Ensure proper documentation and submission of claims in accordance with panel requirements
Liaise with panel providers and TPAs on claim status, discrepancies, and documentation clarification
Support reconciliation of claims records with clinic billing
Reporting & Monitoring
Support preparation of operational reports.
Identify areas for process improvement.
Clinic Event & Logistics Support
Support logistical coordination for clinic-related events such as team meetings, training sessions, and staff gatherings
Assist with venue arrangements, scheduling, and vendor coordination
Help disseminate operational information related to clinic activities
Requirements
Diploma or Degree in Healthcare Administration, Business, or related field.
Strong organisational and coordination skills.
Familiarity with healthcare compliance standards is an advantage.
Skills & Competencies
Operations coordination
Problem-solving
Ability to work in fast-paced healthcare setting
Purpose of the Role
This role is designed to support the Senior Operations Manager by taking over day-to-day coordination tasks, allowing the manager to focus on strategic planning, compliance oversight, and clinic development initiatives.
Benefits
- 5-day work week
- 14 days medical leave per year
- Medical benefits provided
Holistic Clinic & Surgery is a community-based General Practitioner (GP) clinic providing accessible and patient-centred healthcare services.
Our clinic offers a range of primary care and diagnostic services, including
general medical consultations, X-ray and ultrasound imaging
. We work closely as a team to provide patients with convenient, efficient and quality care in a comfortable clinic environment.
We are located in
West Coast, Singapore
and are looking for healthcare professionals who are responsible, patient-focused and enjoy working in a friendly clinic setting.
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