Oriental Crystal Hotel Hiring! Full Time FRONT OFFICE ASSISTANT in Selangor, Earn up to MYR 1,800 - Ricebowl

• Candidates should have minimum SPM.
• Certificate in hospitality industry will be an added advantage.
• Have strong interpersonal & communication skills in English & Bahasa Malaysia,
• Friendly helpful disposition. Excellent grooming standards. Able to do shift work.
• Computer literate.
• Greet guests upon arrival, check them in and out efficiently, and provide room keys and information about hotel rule & regulations.
• Handle room bookings, cancellations, and modifications, ensuring accurate information is maintained in the hotel’s reservation system.
• Address guest inquiries, complaints, and requests promptly and professionally, acting as the first point of contact for any issues that arise during their stay.
• Manage financial transactions, including processing payments for room charges and other services, and maintaining accurate cash handling procedures.
• Coordinate with other hotel departments, such as housekeeping and maintenance, to ensure guest needs are met and any issues are resolved quickly.
• Maintain records of guest information, prepare reports, and assist in managing the front office operations.

Job Types: Full-time, Permanent

Pay: From RM1,800.00 per month

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person