Job Overview
Yumstone eSolutions Pte Ltd is a
Singapore-based technology solutions provider specialising in F&B POS systems, QR ordering platforms, payment integrations, and IT infrastructure deployment.
We are seeking a System Engineer to provide first-level technical support for our POS systems and IT infrastructure. The successful candidate will assist in system installation, troubleshooting, and customer support to ensure smooth operations for our clients in the F&B industry.
Key Responsibilities
Provide first-level technical support for POS systems and related IT infrastructure.
Install and configure POS terminals, receipt printers, kitchen printers, and payment devices.
Assist in network setup including routers, switches, and WiFi access points.
Perform system troubleshooting and basic fault diagnosis.
Escalate complex technical issues to senior engineers when necessary.
Assist in system deployment and on-site installation for new customers.
Conduct routine system checks and preventive maintenance.
Maintain accurate service records and technical documentation.
Provide remote support via phone, remote desktop, or support tools.
Requirements
Diploma or Degree in Computer Science, Information Technology, or related field.
Fresh graduates are welcome to apply.
Basic knowledge of Windows operating systems.
Basic understanding of networking (TCP/IP, WiFi, routers).
Good problem-solving and troubleshooting skills.
Good communication skills and customer service attitude.
Able to travel within Singapore for on-site support.
Preferred Skills
Basic knowledge of SQL Server.
Experience supporting POS systems or retail IT systems.
Familiarity with remote support tools.
Basic hardware troubleshooting skills.
Work Arrangement
5-day work week.
May be required to support
after-hours deployment or maintenance when necessary.
Career Progression
Junior System Engineer
System Engineer
Senior System Engineer
IT Manager / Technical Lead
We are fun people who believed in work life balance and thus we played as hard as we worked. We believed in taking care of family first as happy family means happy employees and thus effective sustainable sales results.
With sky is the limit commission scheme on top of the above market rate basic pay, are you game to come on board and earn a share of this new goldmine which we have found with your out of the box thinking and resourcefulness to achieve results.
If you are outgoing, fun loving, self-driven and willing to learn and grow, we want you to join our team of passionate team of high achievers. Everyday can be fun yet rewarding and the challenges given to you is reachable with focus, effort and the never say die attitude.
If you are already in the F&B industry and doing business with the management team of Food Courts (NTUC Foodfare, Kopitiam, Food Republic, Koufu, etc) and Hawker Centres (NTUC Foodfare, OTMH) in Singapore, you seriously need to stop on what you are doing and apply now. You might be the one who would revolutionise the Singapore F&B industry with self ordering and cashless payment systems and things will never be the same again.
Believe in yourself as we believed in you. Apply and we would grant you an interview and give you your well deserve chance to tell us why it is you that would be the next rising star of our company Yumstone eSolutions. We are helping more than 100 F&B outlets to operate efficiently, increase revenue and reduce reliance on labour through revolutionary full suite of IT systems. Don’t miss out this fun and yet huge potential opportunity to carve a name for yourself and hit home run gold rush for you and your family!