Knowledge Gains Hiring! Full Time Training Sales - Administration Executive in Federal Territory, Earn up to MYR 2,800 - Ricebowl

Job Summary

Responsible for supporting the sales and administration activities of the Company's training business, with a strong focus on HRD Corp-registered training programmes, corporate clients and training coordination.

Key Responsibilities

• Handle sales enquiries for training programmes via phone, WhatsApp and email.
• Prepare quotations, proposals and training programme information for clients.
• Follow up with potential and existing corporate clients.
• Coordinate training schedules, trainers, venues and participant arrangements.
• Assist in preparing HRD Corp-related documents and submissions.
• Maintain and update HRD Corp training records, claims and supporting documents.
• Coordinate participant registration, attendance and training documentation.
• Prepare invoices, payment follow-ups and other sales administration documents.
• Maintain accurate records of clients, enquiries, quotations and confirmed training programmes.
• Follow up on outstanding quotations and potential training opportunities.
• Liaise with trainers, clients and internal departments to ensure smooth delivery of training.
• Assist in preparing training materials, certificates, attendance sheets and feedback forms.
• Support post-training follow-up and client relationship management.
• Assist in promoting training programmes and identifying new business opportunities.
• Ensure all training documentation is complete and properly filed.
• Perform other sales and administrative duties assigned by Management.

Requirements

• Diploma or Bachelor's Degree in Business Administration, Marketing, HR, Training Management or related field.
• 1–3 years of experience in sales administration, training coordination or related roles.
• Experience with HRD Corp / HRDF matters is an advantage.
• Good knowledge of Microsoft Office, especially Excel and Word.
• Good communication and customer service skills.
• Organised, detail-oriented and able to manage multiple training programmes simultaneously.
• Good follow-up skills and ability to work independently.
• Comfortable communicating with corporate clients, trainers and participants.
• Good command of English and Bahasa Malaysia.
• Mandarin is an advantage.

Preferred Skills

• HRD Corp registration and claim procedures.
• Corporate training coordination.
• Sales follow-up and client relationship management.
• Basic understanding of HR and training administration.
• Experience using CRM, HRD Corp systems or other training management platforms.

Key Performance Areas

• Training sales and conversion.
• Number and value of training programmes secured.
• Timely HRD Corp submissions and claims.
• Accuracy of training documentation.
• Client follow-up and satisfaction.
• Timely coordination and successful delivery of training programmes.

Pay: RM2,300.00 - RM2,800.00 per month

Benefits:

• Additional leave
• Company car
• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person