Full Time Front Desk Assistant Jobs, salary up to SGD 2,000 in ASK CONNECTIONS PTE. LTD. - Ricebowl

We are looking for a passionate Front Desk Assistant to grow with us — someone who puts patient experience first, values mentorship and being part of a close-knit, supportive team.

Responsibilities

Ÿ  Champion the patient experience from first enquiry through to the moment they leave; greet every visitor warmly, anticipate needs, and make every touchpoint smooth

Ÿ  Handle patient enquiries, appointments and reminders across phone, email and messaging; with excellent etiquette and timely responses

Ÿ  Handle billing, payment collection, and accurate submission and filing of dental claims via CHAS, Medisave and dental insurance portals

Ÿ  Issue consent and Medisave forms to patients for completion when required

Ÿ  Handle patient queries and complaints courteously and professionally

Ÿ  Manage office supplies and handle incoming and outgoing deliveries and mail

Ÿ  Maintain accurate patient and clinic records and file timely reports

Ÿ  Work closely with Dental Assistants, the Clinic Manager and Dentists to ensure smooth patient flow and a consistently positive experience

Job Requirements

•       Genuine, patient-first attitude

•       Experience in a clinic, healthcare or customer service setting is advantageous but not essential; full training provided

•       Comfortable with clinic management software (we use Plato) and basic computer tools

•       Excellent telephone etiquette and communication skills

•       Strong organisation and attention to detail

•       Calm and proactive; comfortable in a fast-paced clinical environment

•       Professional appearance, in line with our clinic uniform and hygiene standards

What We Offer

• Competitive remuneration package
• On-the-job training and mentorship from experienced colleagues and Clinic Manager
• Fully equipped, modern digital practice
• Clear pathway for professional growth within a collaborative, multi-disciplinary team

Interested candidates please contact KK at ************* for details.