Filken Hiring! Full Time Sales Consultant in Selangor - Ricebowl

Filken is looking for a motivated, customer-focused, and results-driven Sales Consultant to join our growing sales team.

As a Sales Consultant, you will be responsible for understanding customers’ needs, recommending suitable water filtration solutions, developing new sales opportunities, and achieving your monthly sales targets.

This is a performance-driven sales role where your income and career growth are directly linked to your sales performance. If you are passionate about sales, enjoy meeting people, and are motivated by achieving targets and earning higher income, we would love to hear from you.

• Achieve assigned monthly personal sales targets and contribute to overall branch sales performance.

• Handle and follow up with customer enquiries through showroom walk-ins, WhatsApp, phone calls, online platforms, and other assigned channels.

• Identify customer needs, recommend suitable Filken water filtration products, and explain product features, benefits, and solutions clearly.

• Conduct professional product demonstrations and presentations to customers.

• Proactively follow up with potential customers to maximize sales conversion.

• Build and maintain positive relationships with new, existing, and past customers.

• Understand customer needs, preferences, budget, and concerns to provide suitable product recommendations.

• Conduct regular follow-ups before and after sales to improve customer satisfaction and encourage repeat purchases.

• Handle customer enquiries professionally and provide timely assistance throughout the sales process.

• Collect customer feedback, reviews, and testimonials to strengthen customer trust and service quality.

• Explore new customers through both online and offline channels, referrals, networking, showroom traffic, and other sales activities.

• Maintain the showroom according to the company’s 5S standards.

• Ensure products, displays, promotional materials, and sales areas are clean, organized, and professionally presented.

• Conduct product demonstrations according to the company’s sales and customer-serving SOP.

• Assist with monthly promotional campaigns, showroom decorations, and marketing activities.

• Ensure customers receive a professional and positive showroom experience.

• Maintain accurate and up-to-date customer information and sales records.

• Record customer enquiries, needs, follow-up status, and sales progress in the designated system.

• Submit daily, weekly, and monthly sales reports accurately and on time.

• Monitor personal sales performance, closing rate, follow-up activities, and target achievement.

• Ensure all completed sales transactions and required documents are submitted to the Sales Coordination Department according to company SOP.

• Attend regular product knowledge and sales training to improve sales skills and product knowledge.

• Participate in coaching and performance reviews conducted by the Senior Sales Consultant / Branch Sales Leader.

• Continuously improve customer handling, presentation, negotiation, objection handling, and closing skills.

• Stay updated on Filken products, promotions, pricing, and sales strategies.

• Share customer feedback and market insights with the team.

• Support branch sales activities and contribute to achieving overall team targets.

• Minimum 1–2 years of sales experience is preferred; candidates with strong sales potential and the right attitude are also encouraged to apply.

• Experience in Retail Sales, Direct Sales, Outdoor Sales, Telesales, Property, Automotive, Insurance, Telecommunications, or related industries will be an advantage.

• Strong communication, interpersonal, and customer service skills.

• Confident and comfortable communicating with different types of customers.

• Strong persuasion, negotiation, presentation, and closing skills.

• Target-driven, proactive, and results-oriented.

• Self-motivated and able to work independently.

• Willing to learn and continuously improve sales skills and product knowledge.

• Able to handle rejection and work effectively in a performance-driven environment.

• Good follow-up and time management skills.

• Mandarin communication skills will be an advantage.

• Candidates with a positive attitude, strong ambition, and willingness to earn through performance are highly encouraged to apply.

• Stable Basic Salary + Commission + Performance Incentives

• Attractive earning potential based on sales performance

• Structured product and sales training

• Career development opportunities

• Coaching and guidance from experienced Sales Leaders