- Islandwide (Singapore) Singapore
PEOPLE PROFILERS (SERVICES) PTE. LTD. Hiring! Full Time Onsite Engineer in Islandwide (Singapore), Earn up to SGD 2,600 - Ricebowl
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Working Location
Job Description
Responsibilities
Summary
- Work location in Chai Chee
- Budget $2,600-$3,000
- Possess Class 3
Responsibilities
- Track that all installation appointments and work orders are fulfilled and delivered on time
- Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Prepare monthly performance indicator reports according to the SLA framework.
- Monitor and ensure that all work orders are completed timely and meet performance on SAP and QoS. Prepare monthly performance indicator reports according to the SAP and QoS framework.
- Perform in-depth trouble-shooting of faults with using OTDR, GPON meter and power meter/light source.
- Conduct in-depth analysis of statistics through system analytics on fault tickets to identify root cause of fault trends and potential network problems.
- Conduct joint on-site testing and verification tests with QP/RL and RSP personnel to determine root cause of fault and resolution.
- Conduct regular on-site inspections of on-going works to ensure that contractors adhere to established work procedures such as end-to-end testing, installation standards and safety work processes
- To supervise staff and contractors to complete projects (if required).
- Any other duties as per assigned.
Job Requirements
- Nitec/Diploma qualification in any discipline
- Candidates with no prior experience are welcome to apply as on-job training will be provided
- Experience in telecommunication area with service provisioning and field experience will be an advantage.
- Analytical and has a flair for dealing with technical and operational problems
- Able to work independently and as a team
- Exposure in customer service is an advantage
- Knowledge of Fibre Optics
- Required to work on alternate Saturdays
We regret to inform you that only shortlisted applicants will be notified
EA Personnel: Linda Lim | EA Personnel No: R1221302 | EA License No: 02C4944 | HP: *************
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