F&B Operations Supervisor
Rockchiq Hot Chicken
We are looking for an experienced and hands-on F&B Operations Supervisor to oversee the day-to-day operations of our Rockchiq Hot Chicken outlets in Damansara Perdana and Denai Alam.
Key Responsibilities
- Oversee daily outlet operations and ensure smooth service.
- Supervise and coordinate kitchen and service teams.
- Manage staff scheduling, attendance, punctuality and performance.
- Ensure consistent food quality, portioning, presentation and service standards.
- Ensure compliance with food safety, hygiene and company SOPs. Monitor inventory, stock levels, ordering and receiving of supplies.
- Control food wastage, portion sizes and operational costs.
- Train and guide staff to maintain operational standards.
- Handle customer feedback and resolve day-to-day operational issues.
- Monitor outlet performance and prepare operational reports for management.
Requirements
- Minimum 2 years’ experience in an F&B supervisory role.
- Experience managing restaurant/outlet operations, staff scheduling, inventory and food quality.
- Strong leadership and people-management skills.
- Hands-on and comfortable working alongside the outlet team.
- Able to work independently and solve operational issues.
- Basic computer skills including Excel/Google Sheets/POS.
- Own transport required.
- Multi-outlet experience is an added advantage.
Salary & Benefits
Salary: RM2,500-RM3000/month
- Performance Allowance
- Attendance Allowance
- EPF, SOCSO & EIS
- Annual Leave
- Medical Leave
Job Type: Full-time
Locations: Damansara Perdana & Denai Alam
Pay: RM2,500.00 - RM3,000.00 per month
Work Location: In person