E-TALENT PTE. LTD. Hiring! Full Time Head of IT - Changi North Way in Islandwide (Singapore), Earn up to SGD 12,000 - Ricebowl

Head of IT

Work Location: Changi North Way
Working Hours: 8.30am - 6pm (Mon - Fri)
Basic Salary: $15,000 - $18,000 (subject to experience)

Job Scope:

• Develop and manage the IT project roadmap for Freight Forwarding and Contract Logistics.
• Lead end-to-end IT projects, including requirements gathering, solution design, implementation, testing, deployment, and post-implementation review.
• Identify opportunities for automation, digitalisation, AI, and process improvement across logistics operations.
• Lead the implementation and optimisation of logistics systems such as CargoWise, Warehouse Management Systems (WMS), Salesforce, customer portals, BI/reporting tools, and integration platforms.
• Work with business teams to improve operational workflows, billing, reporting, customer visibility, data accuracy, and service efficiency.
• Establish effective project governance, including project plans, milestones, risk management, change control, stakeholder communication, and benefits tracking.
• Manage IT vendors, system integrators, and external service providers to ensure project quality, cost control, and timely delivery.
• Ensure IT initiatives consider cybersecurity, data protection, access control, disaster recovery, and business continuity requirements.
• Partner with Freight Forwarding, Contract Logistics, Commercial, Finance, HR, Quality, and regional teams to drive system adoption and standardised processes.
• Coach and develop IT team members to strengthen project delivery, business engagement, and continuous improvement capabilities.

Requirements：

• Experience in freight forwarding, contract logistics, supply chain, transportation, warehousing, or related industries is strongly preferred.
• Strong understanding of logistics and supply chain processes, including warehousing, transportation, customer visibility, billing, compliance, and operational workflows.
• Proven experience delivering IT projects that improve productivity, data accuracy, system adoption, cost efficiency, customer visibility, or service reliability.
• Experience with logistics and business systems such as CargoWise, WMS, Salesforce, BI dashboards, customer portals, integration platforms, or automation tools will be an advantage.
• Strong project management, stakeholder management, problem-solving, and communication skills.
• Ability to understand business requirements and translate them into practical technology solutions.
• Strong leadership skills with the ability to manage internal teams and external vendors.