- Bedok East Region (Singapore) Singapore
Prime Supermarket Limited Hiring! Full Time CRM Executive in East Region (Singapore), Earn up to SGD 3,500 - Ricebowl
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Job Description
Responsibilities
Job Summary
To serve as the main contact between customers and the company, managing professional relationships and ensuring customer satisfaction through effective communication and problem resolution.
Responsibilities
Manage corporate B2B customer accounts independently to maintain strong business relationships
Respond promptly to individual B2C customer inquiries and resolve concerns to ensure satisfaction
Communicate clearly with customers to resolve operational issues efficiently
Proactively contact customers to collect feedback and identify opportunities to enhance service quality
Complete administrative and paperwork tasks accurately during downtime to support team operations
Perform additional duties assigned by the Line Manager to support business needs
Required competencies and certifications
Use basic computer functions, including MS Office Suite, to complete daily tasks efficiently
Apply strong communication skills to collaborate effectively with customers and team members
Demonstrate willingness to learn new skills and adapt beyond current job scope as needed
Established in 1984, Prime Supermarket is one of the pioneer local supermarket chain. Started with 5 mini-mart outlets, we went full format occupying 10,000 sq. ft. in 1991 and grew from strength to strength to become the largest Singapore family owned supermarket chain with 20 outlets across the island.
To serve as the main contact between customers and the company, managing professional relationships and ensuring customer satisfaction through effective communication and problem resolution.
Responsibilities
Manage corporate B2B customer accounts independently to maintain strong business relationships
Respond promptly to individual B2C customer inquiries and resolve concerns to ensure satisfaction
Communicate clearly with customers to resolve operational issues efficiently
Proactively contact customers to collect feedback and identify opportunities to enhance service quality
Complete administrative and paperwork tasks accurately during downtime to support team operations
Perform additional duties assigned by the Line Manager to support business needs
Required competencies and certifications
Use basic computer functions, including MS Office Suite, to complete daily tasks efficiently
Apply strong communication skills to collaborate effectively with customers and team members
Demonstrate willingness to learn new skills and adapt beyond current job scope as needed
Established in 1984, Prime Supermarket is one of the pioneer local supermarket chain. Started with 5 mini-mart outlets, we went full format occupying 10,000 sq. ft. in 1991 and grew from strength to strength to become the largest Singapore family owned supermarket chain with 20 outlets across the island.
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