Our client is a growing enrichment and tuition group committed to providing a positive learning experience for students and parents. They are looking for a Customer Service Executive to support daily centre operations and deliver excellent front-desk service in a dynamic and fast-paced environment.
This role is ideal for individuals who enjoy interacting with people, coordinating operations, and creating a welcoming experience for families.
Job Scope
Serve as the first point of contact for parents and students via walk-ins, phone calls, and WhatsApp enquiries
Provide professional advice on courses, schedules, and programmes
Assist with student registration, class scheduling, and enrolment arrangements
Manage student attendance records and maintain accurate administrative documentation
Handle payment collection and basic administrative coordination
Support day-to-day centre operations to ensure smooth class execution
Coordinate with teachers and internal teams on scheduling and classroom arrangements
Build strong relationships with parents and students through responsive and customer-focused service
Requirements
Minimum GCE ‘N’ Level, ‘O’ Level, or equivalent qualification
Prior experience in customer service, front desk, retail, hospitality, or education support will be an advantage
Good communication and interpersonal skills
Customer-oriented, organised, and able to multitask effectively
Comfortable using WhatsApp and basic computer systems
Able to work independently and collaboratively in a team environment
Comfortable working evenings and weekends
Working Hours: 4 weekdays + 1 weekend
Working Location: Island wide locations available
Salary: Up to $3,500
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Eleanor Ho
EA Registration No.: R1325724
EA License No.: 25C2695
At Search Avenue Pte Ltd, we believe recruitment is more than just filling positions — it’s about building futures. Founded by two passionate individuals with over 12 years of recruitment experience, Search Avenue was born out of a shared vision: to raise the standards of recruitment through integrity, innovation, and unwavering dedication to people.
We are deeply committed to understanding the evolving needs of both employers and candidates. Our approach combines advanced technology with a human touch, ensuring personalized, efficient, and meaningful hiring experiences. Whether it’s permanent placements, executive searches, or talent mapping, our mission remains the same — to connect top-tier talent with companies that value diversity, capability, and culture fit.
Driven by our founders’ belief in work-life harmony, we champion flexible career opportunities and inclusive workplaces. Our goal is to empower individuals to thrive in their careers while honoring their personal commitments — and to help businesses grow stronger through passionate, high-performing teams.
At Search Avenue, recruitment is our craft — and people are our purpose.