- Kuala Lumpur Federal Territory Malaysia
Novartis Pharma Schweiz Hiring! Full Time Regional Supply Chain Coordinator in Federal Territory - Ricebowl
Regional Supply Chain Coordinator
Novartis Pharma Schweiz
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Job Description
Responsibilities
Key Responsibilities
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
- Support delivery of regional supply chain Key Performance targets, including Customer Service Level, Harmonized Forecast Accuracy, Bias, Inventory, Write-Offs, PCE and FTE targets.
- Prepare, refresh and generate monthly regional KPI dashboard reports, including performance analysis and follow-up actions with APMA country organizations.
- Track monthly PCE and FTE actuals versus targets, support budget reviews, validate regional cost center spending and contribute to productivity discussions.
- Consolidate and validate results to generate monthly Customer Service Level result to report MTD and YTD performance, projected future supply risks and presentation materials for global review meetings.
- Weekly refresh regional supply risk files, govern backorder lists and drive bottleneck discussion on order prioritization or issue resolution to mitigate supply backorder risks.
- Collaborate with country supply chain teams, manufacturing sites, ESO, customer service and E2E planning teams to address supply concerns and provide order status updates.
- Support lifecycle management activities such as launches, site transfers and pruning in coordination with global platforms.
- Coordinate planning parameter reviews, including MOQ, lead time, safety stock and remaining shelf-life, ensuring timely validation with country teams.
- Support onboarding of new hires with access to relevant applications, regional reporting processes and standard ways of working.
- Contribute to continuous improvement initiatives to strengthen supply chain processes, reporting quality and regional collaboration.
- University degree in Business Administration, Operations, Supply Chain Management, or a related field.
- Fluent written and spoken English, with the ability to communicate effectively across international teams.
- Minimum 3 years of experience in demand and supply planning, or broader supply chain operations.
- Strong end-to-end supply chain understanding, with the ability to review demand and supply gaps, monitor backorder risks and support mitigation actions.
- Strong data analytics and reporting skills, including KPI dashboard refresh, data validation, trend analysis and preparation of clear regional performance insights.
- High attention to detail and commitment to accurate, reliable reporting.
- Effective stakeholder management skills, with the ability to coordinate across country teams, sites and global functions to resolve supply issues and align actions.
- Fluent written and spoken English.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
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