We are looking for warm, confident and service-oriented individuals to join our team as a Jewellery & Client Experience Advisor.
This role is ideal for someone who genuinely enjoys connecting with people, creating memorable customer experiences and growing alongside an independent Singapore brand.
Commencement Date: Late September 2026 onwards
What You’ll Do
Customer Experience & Sales
- Welcome and engage customers in a warm and genuine manner
- Understand customers’ needs and recommend suitable jewellery pieces
- Share product knowledge and brand stories confidently
- Deliver exceptional customer service both in-store and online
- Build long-term relationships with customers and encourage repeat visits
- Assist with customer enquiries via WhatsApp, social media and email
- Maintain store presentation and visual merchandising standards
- Assist with stock replenishment and daily store upkeep
- Support store events, launches and promotional activities
- Work closely with the team to achieve sales goals and deliver a consistent brand experience
Who We’re Looking For
We’re less concerned about years of experience and more interested in attitude and potential.
You may be a great fit if you:
- Enjoy interacting with people from different backgrounds
- Have a naturally warm and welcoming personality
- Are confident communicating in English (Mandarin is a bonus)
- Have a strong sense of responsibility and initiative
- Enjoy learning about jewellery, gemstones and jadeite
- Appreciate aesthetics, design and personal style
- Are organised, reliable and detail-oriented
- Take pride in creating exceptional customer experiences
Retail, hospitality, luxury, beauty or customer service experience is a plus, but not required.
Why Join Us
- Be part of a growing Singapore jewellery brand
- Work in a beautiful and creative retail environment
- Learn directly from the founder and senior team
- Opportunities for personal growth and career progression
- Staff jewellery privileges and team benefits
- Exposure to jewellery, gemstones, jadeite and brand-building
If you believe great service is about making people feel seen, welcomed and valued, we’d love to hear from you.
Pay: $3,200.00 - $4,500.00 per month
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person