- Toa Payoh Central Region (Singapore) Singapore
NTT Singapore Pte. Ltd. Hiring! Full Time Microsoft Hyper-V Infrastructure Engineer (L2-L3) – Banking in Central Region (Singapore), Earn up to SGD 10,500 - Ricebowl
Microsoft Hyper-V Infrastructure Engineer (L2-L3) – Banking
NTT Singapore Pte. Ltd.
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Job Description
Responsibilities
About the Role
NTT DATA Singapore
is looking for experienced
Microsoft Hyper-V Infrastructure Engineers (L2/L3)
to join a long-term infrastructure managed services engagement supporting a
leading bank in Singapore
.
You will be responsible for the operation, administration and support of a large-scale
Microsoft Hyper-V Private Cloud Platform
, supporting business-critical environments across Production (PRD), Disaster Recovery (DR), UAT, SIT and Development.
This is an opportunity to work on a large enterprise virtualization environment comprising more than
300 Hyper-V infrastructure nodes
.
The environment operates
24x7x365
, and successful candidates must be comfortable working
fully onsite in Singapore on a rotating shift roster
, including nights, weekends and public holidays.
Key Responsibilities
Operate, administer, monitor and maintain enterprise
Microsoft Hyper-V private cloud infrastructure
.
Provide L2/L3 operational support across Production, DR, UAT, SIT and Development environments.
Monitor infrastructure availability, performance, capacity, security and compliance and respond to platform alerts.
Troubleshoot and resolve incidents involving
Hyper-V hosts, Windows Servers, virtual machines, Failover Clusters, storage and network connectivity
.
Perform advanced troubleshooting and recovery of Hyper-V and Windows Server infrastructure.
Provision and configure virtual machines, including CPU, memory, storage, networking and operating systems.
Perform VM capacity upgrades and infrastructure configuration changes based on approved requests.
Administer and support
Windows Server and Windows Server Failover Clustering
environments.
Perform security and functional patching across the infrastructure.
Remediate security vulnerabilities, system-hardening findings and configuration deviations.
Plan and execute approved infrastructure changes in accordance with established change management processes.
Perform regular platform health checks, housekeeping and preventive maintenance.
Monitor infrastructure capacity across compute, memory, storage and network resources and proactively address capacity risks.
Participate in critical and major incident calls and provide timely technical resolution.
Perform
Root Cause Analysis (RCA)
for major and recurring incidents and implement permanent remediation.
Support
Disaster Recovery exercises
, infrastructure recovery and DR testing activities.
Maintain accurate infrastructure inventory, configuration and
CMDB
records.
Monitor hardware and software End-of-Life (EOL) and End-of-Support (EOS) and support infrastructure upgrade planning.
Monitor infrastructure certificates and coordinate renewals before expiry.
Create and maintain technical documentation, operational procedures, SOPs and recovery runbooks.
Support infrastructure audits, security reviews, compliance activities and reporting requirements.
Work closely with application, database, network, storage, security and other technology teams to troubleshoot cross-platform issues.
Provide technical guidance and knowledge transfer to support teams where required.
Meet agreed incident response, resolution and infrastructure availability SLAs.
Requirements
Diploma or Degree in Information Technology, Computer Science, Engineering or a related discipline.
Relevant hands-on experience in
Microsoft Hyper-V and Windows Server infrastructure support
.
Strong hands-on knowledge of
Microsoft Hyper-V administration and troubleshooting
.
Good experience administering
Windows Server
environments.
Hands-on experience with
Windows Server Failover Clustering / Hyper-V Clustering
.
Experience with virtual machine provisioning, administration, troubleshooting and capacity management.
Knowledge of
Microsoft System Center / System Center Virtual Machine Manager (SCVMM)
is highly advantageous.
Experience using
PowerShell
for administration, troubleshooting or automation is preferred.
Good understanding of enterprise storage/SAN, networking, DNS and Active Directory concepts.
Experience with server patching, vulnerability remediation and security hardening.
Experience supporting highly available Production infrastructure in a large enterprise environment.
Good knowledge of Incident, Problem, Change and Service Request Management.
Experience in major incident troubleshooting and Root Cause Analysis.
Knowledge of Disaster Recovery and infrastructure recovery procedures.
Familiarity with ITIL processes and CMDB/infrastructure inventory management.
Strong analytical, troubleshooting and problem-solving capabilities.
Good communication skills and ability to collaborate with multiple infrastructure and application teams.
Candidates considered for
L3 positions
should have deeper expertise in Hyper-V/Windows infrastructure, complex incident resolution, technical escalation, RCA and mentoring of L2 engineers.
Experience supporting infrastructure within
banking, financial services or other large mission-critical enterprise environments
will be advantageous.
Must be willing to work
24x7 rotating shifts, fully onsite in Singapore
, including nights, weekends and public holidays.
Why Join This Project?
This is an opportunity to join
NTT DATA Singapore
and work on a long-term managed infrastructure engagement supporting one of Singapore's leading banking environments.
You will gain exposure to a
large-scale Microsoft private cloud environment of 300+ infrastructure nodes
, supporting mission-critical systems with stringent availability, security and operational requirements.
Employment Details
Employer:
NTT DATA Singapore
Client:
Leading Bank in Singapore
Position:
Microsoft Hyper-V Infrastructure Engineer – L2/L3
Work Location:
Singapore – Client premises
Work Arrangement:
100% onsite
Support Model:
24x7x365 rotating shift operations
Environment:
Production, DR, UAT, SIT and Development
Technology Focus:
Microsoft Hyper-V / Windows Server / Private Cloud Infrastructure
Interested candidates are kindly requested to email their CV with their experience to
*************
We look forward to your application!
NTT Singapore Pte Ltd (NTTS)
is the regional headquarters of NTT Communications Corporation (NTT Com) for Asia Pacific Region.
Established in 1997, NTT Singapore has more than 10 years of expertise in providing information and communications technology (ICT) solutions worldwide.
NTT Singapore offers diverse high-quality connectivity, data centre solutions, security services, IT management services, voice and conferencing solutions and solution integration services to its enterprise customers.
NTT Communications is a wholly owned subsidiary of Nippon Telegraph and Telephone Corporation (NTT Corp.), one of the world’s largest providers of telecommunications services.
In 2013, NTT Corp. is ranked no.1 in telecom industry in the Fortune Global 500* list with operating revenues of more than $133,077 million. It is positioned 32nd among the top 500 corporations worldwide.
NTT Com's extensive global infrastructure includes Arcstar secure private networks, which cover 196 countries/regions and a tier-1 IP backbone network connected with major ISPs worldwide, as well as secure data centers at over 150 locations worldwide.
NTT DATA Singapore
is looking for experienced
Microsoft Hyper-V Infrastructure Engineers (L2/L3)
to join a long-term infrastructure managed services engagement supporting a
leading bank in Singapore
.
You will be responsible for the operation, administration and support of a large-scale
Microsoft Hyper-V Private Cloud Platform
, supporting business-critical environments across Production (PRD), Disaster Recovery (DR), UAT, SIT and Development.
This is an opportunity to work on a large enterprise virtualization environment comprising more than
300 Hyper-V infrastructure nodes
.
The environment operates
24x7x365
, and successful candidates must be comfortable working
fully onsite in Singapore on a rotating shift roster
, including nights, weekends and public holidays.
Key Responsibilities
Operate, administer, monitor and maintain enterprise
Microsoft Hyper-V private cloud infrastructure
.
Provide L2/L3 operational support across Production, DR, UAT, SIT and Development environments.
Monitor infrastructure availability, performance, capacity, security and compliance and respond to platform alerts.
Troubleshoot and resolve incidents involving
Hyper-V hosts, Windows Servers, virtual machines, Failover Clusters, storage and network connectivity
.
Perform advanced troubleshooting and recovery of Hyper-V and Windows Server infrastructure.
Provision and configure virtual machines, including CPU, memory, storage, networking and operating systems.
Perform VM capacity upgrades and infrastructure configuration changes based on approved requests.
Administer and support
Windows Server and Windows Server Failover Clustering
environments.
Perform security and functional patching across the infrastructure.
Remediate security vulnerabilities, system-hardening findings and configuration deviations.
Plan and execute approved infrastructure changes in accordance with established change management processes.
Perform regular platform health checks, housekeeping and preventive maintenance.
Monitor infrastructure capacity across compute, memory, storage and network resources and proactively address capacity risks.
Participate in critical and major incident calls and provide timely technical resolution.
Perform
Root Cause Analysis (RCA)
for major and recurring incidents and implement permanent remediation.
Support
Disaster Recovery exercises
, infrastructure recovery and DR testing activities.
Maintain accurate infrastructure inventory, configuration and
CMDB
records.
Monitor hardware and software End-of-Life (EOL) and End-of-Support (EOS) and support infrastructure upgrade planning.
Monitor infrastructure certificates and coordinate renewals before expiry.
Create and maintain technical documentation, operational procedures, SOPs and recovery runbooks.
Support infrastructure audits, security reviews, compliance activities and reporting requirements.
Work closely with application, database, network, storage, security and other technology teams to troubleshoot cross-platform issues.
Provide technical guidance and knowledge transfer to support teams where required.
Meet agreed incident response, resolution and infrastructure availability SLAs.
Requirements
Diploma or Degree in Information Technology, Computer Science, Engineering or a related discipline.
Relevant hands-on experience in
Microsoft Hyper-V and Windows Server infrastructure support
.
Strong hands-on knowledge of
Microsoft Hyper-V administration and troubleshooting
.
Good experience administering
Windows Server
environments.
Hands-on experience with
Windows Server Failover Clustering / Hyper-V Clustering
.
Experience with virtual machine provisioning, administration, troubleshooting and capacity management.
Knowledge of
Microsoft System Center / System Center Virtual Machine Manager (SCVMM)
is highly advantageous.
Experience using
PowerShell
for administration, troubleshooting or automation is preferred.
Good understanding of enterprise storage/SAN, networking, DNS and Active Directory concepts.
Experience with server patching, vulnerability remediation and security hardening.
Experience supporting highly available Production infrastructure in a large enterprise environment.
Good knowledge of Incident, Problem, Change and Service Request Management.
Experience in major incident troubleshooting and Root Cause Analysis.
Knowledge of Disaster Recovery and infrastructure recovery procedures.
Familiarity with ITIL processes and CMDB/infrastructure inventory management.
Strong analytical, troubleshooting and problem-solving capabilities.
Good communication skills and ability to collaborate with multiple infrastructure and application teams.
Candidates considered for
L3 positions
should have deeper expertise in Hyper-V/Windows infrastructure, complex incident resolution, technical escalation, RCA and mentoring of L2 engineers.
Experience supporting infrastructure within
banking, financial services or other large mission-critical enterprise environments
will be advantageous.
Must be willing to work
24x7 rotating shifts, fully onsite in Singapore
, including nights, weekends and public holidays.
Why Join This Project?
This is an opportunity to join
NTT DATA Singapore
and work on a long-term managed infrastructure engagement supporting one of Singapore's leading banking environments.
You will gain exposure to a
large-scale Microsoft private cloud environment of 300+ infrastructure nodes
, supporting mission-critical systems with stringent availability, security and operational requirements.
Employment Details
Employer:
NTT DATA Singapore
Client:
Leading Bank in Singapore
Position:
Microsoft Hyper-V Infrastructure Engineer – L2/L3
Work Location:
Singapore – Client premises
Work Arrangement:
100% onsite
Support Model:
24x7x365 rotating shift operations
Environment:
Production, DR, UAT, SIT and Development
Technology Focus:
Microsoft Hyper-V / Windows Server / Private Cloud Infrastructure
Interested candidates are kindly requested to email their CV with their experience to
*************
We look forward to your application!
NTT Singapore Pte Ltd (NTTS)
is the regional headquarters of NTT Communications Corporation (NTT Com) for Asia Pacific Region.
Established in 1997, NTT Singapore has more than 10 years of expertise in providing information and communications technology (ICT) solutions worldwide.
NTT Singapore offers diverse high-quality connectivity, data centre solutions, security services, IT management services, voice and conferencing solutions and solution integration services to its enterprise customers.
NTT Communications is a wholly owned subsidiary of Nippon Telegraph and Telephone Corporation (NTT Corp.), one of the world’s largest providers of telecommunications services.
In 2013, NTT Corp. is ranked no.1 in telecom industry in the Fortune Global 500* list with operating revenues of more than $133,077 million. It is positioned 32nd among the top 500 corporations worldwide.
NTT Com's extensive global infrastructure includes Arcstar secure private networks, which cover 196 countries/regions and a tier-1 IP backbone network connected with major ISPs worldwide, as well as secure data centers at over 150 locations worldwide.
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