- Hulu Langat, Selangor Hulu Langat WP Kuala Lumpur Malaysia
Working Location
Job Description
Responsibilities
The Outlet Manager will be responsible for store level-support functions including customer service, scheduling day-to-day operations, cashiering, loss prevention, maintenance and back office support. The position requires attention to detail, strong organizational skills and the ability to work in a fast-paced environment.
In this role, you will:
To demonstrate desired behaviors for staff including driving sales, handling difficult or complicated sales, cash management, inventory, and follow-up with customers.
To provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise.
To conduct hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly.
To control inventory stock levels and reordering as necessary within budget.
To manage and controls shrinkage.
Oversee and manage the whole operation team in the outlet and implement operation procedure.
Requirements:
Highschool Diploma or equivalent
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment
Good communication and interpersonal skills
Ability to work independently and as part of a team
Minimum 2–5 years of experience in a related field (retail/operations), with prior experience in a supervisory or team leader role.
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