- Islandwide (Singapore) Singapore
Working Location
Job Description
Responsibilities
We are looking for an Food Outlet Manager who isresponsible for the profitability and performance of a food service outlet.Duties include overseeing daily operations, customer service, staff workschedules, cashiering, food supplies, maintenance and administrativeoperations.
Responsibilities:
· Administer purchasing and receiving procedures
· Analyze service quality and customer satisfaction
· Conduct staff performance assessment process
· Contribute to innovation process within own scope of work in thebusiness unit
· Facilitate compliance with legislative and regulatoryrequirements
· Foster service innovation
· Identify and establish internal and external stakeholderrelationships
· Implement loss/risk prevention
· Lead team to implement change
· Manage and implement business continuity plans
· Manage compliance with food and beverage hygiene policies andprocedures
· Manage cost and quality controls
· Manage crisis situations
· Manage food and beverage operations
· Manage guest service
· Manage site/outlet and equipment maintenance
· Manage the customer experience
· Manage training
· Monitor income and expenses
· Optimize workforce for service excellence
Qualifications:
· Positive, confident and personable demeanor
· Ability to thrive in a high-pressure environment.
· Creative, innovative thinking.
· Exceptional standards for cleanliness, health, andsafety.
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