Eduwis Hiring! Full Time Franchise Operation Admin in Selangor - Ricebowl

The Franchise Operations Admin is a full-time, on-site role based in Pelabuhan Klang. This role supports the daily operations of Eduwis franchise centres, including maintaining franchise documentation and records, updating databases, coordinating operational requirements and communicating with franchisees.

Qualifications

• Strong communication and customer service skills to interact effectively with franchisees, internal teams and external stakeholders.
• Good administrative and organisational skills to manage documentation, records, orders, scheduling and general operational support.
• Good attention to detail with the ability to manage multiple tasks, follow-ups and deadlines.
• Proficient in Microsoft Office, particularly Excel, and comfortable working with databases and spreadsheets.
• Able to coordinate and follow up on inventory orders, approvals, deliveries and related documentation between franchise centres and HQ.
• Proactive, responsible and able to work independently as well as part of a team.
• Experience in franchise operations, education, inventory coordination or customer-facing administrative roles is an added advantage.