SMARTSERVER SDN BHD Hiring! Full Time Junior Computer Technician in Selangor, Earn up to MYR 3,000 - Ricebowl

What We Are Looking For

We are seeking more than just someone who can fix computers. We want a team member who:

• Is naturally curious and eager to learn new technical skills.
• Adapts quickly to different tasks in a fast-paced environment.
• Possesses a helpful, flexible attitude across overall warehouse operations.
• Aims to build a long-term career in the expanding refurbished IT sector.

Why Join Us?

• Practical Training: Learn valuable, real-world hardware repair skills alongside experienced technicians.
• Massive Product Variety: Gain direct exposure to thousands of commercial laptops, desktops, and enterprise devices.
• Full Process Exposure: Understand the entire lifecycle of refurbished IT, from raw inventory intake to customer delivery.
• Career Growth: Clear advancement paths into Senior Technician, QC Lead, or Supervisory roles.
• Supportive Environment: Work in a collaborative team culture with performance incentives for dedicated team members.

About the Role

We are looking for a motivated, hands-on Junior Computer Technician to join our growing team. This is an ideal entry-level role for tech enthusiasts who enjoy working with computer hardware and are eager to build practical skills. Prior experience is not required—we value strong work ethic, a positive attitude, and a willingness to learn above formal qualifications. You will receive hands-on training and gain broad exposure to a wide variety of enterprise IT equipment from leading global brands.

Key Responsibilities

Computer Hardware & Processing

• Inspect, test, and diagnose laptops, desktops, monitors, and IT peripherals.
• Perform basic troubleshooting, component testing, and hardware repairs.
• Upgrade or replace hardware components, including RAM, SSD/HDD, batteries, keyboards, and screens.
• Install operating systems, drivers, and essential software.
• Prepare and refurbish computer equipment to meet company quality standards.

Inventory & Asset Management

• Count, verify, and log incoming and outgoing inventory.
• Label, record, and systematically organize IT assets.
• Maintain accurate inventory records and asset documentation.
• Ensure spare parts and equipment are stored neatly and securely.

Order Fulfillment

• Pick and assemble customer orders accurately against order sheets.
• Conduct final quality control (QC) checks prior to dispatch.
• Pack products securely for courier shipping or bulk delivery.
• Assist with loading, unloading, and moving stock within the warehouse.

Warranty & After-Sales Service

• Inspect and diagnose warranty return units.
• Carry out necessary component replacements or repairs.
• Record technical findings and update internal service logs.

General Operations

• Maintain a clean, safe, and organized workstation.
• Strictly follow company standard operating procedures (SOPs) and safety protocols.
• Assist team members across different operational areas when needed.
• Continuously expand hardware knowledge and adapt to new technologies.

Requirements

• Basic Tech Knowledge: Fundamental understanding of computer hardware and the ability to identify common components.
• Problem-Solving Mindset: Practical, hands-on approach with a passion for troubleshooting technical issues.
• Work Ethic: Responsible, punctual, and capable of working both independently and in a team setting.
• Physical Capability: Physically fit to lift, move, and handle heavy IT equipment and stock.
• Soft Skills: Good communication skills and a strong commitment to learning.
• Bonus Qualification: Previous experience in computer repair, IT assembly, or electronic servicing is a plus (but not required).