Full Time Retail Assistant (Full Time - Melaka) Jobs, salary up to MYR 2,200 in Loka Made Sdn Bhd - Ricebowl

Retail Assistant — Loka Made

LOKA MADE @ The Royal Press, Jonker Street, Melaka

About Loka Made

Loka Made is a Malaysian cultural lifestyle brand established in 2015, on a mission to celebrate local heritage with a twist of imagination. From pop-up cards to postcards, stickers, keychains, and greeting cards, every product we make blends authentic Malaysian culture with playful, creative design. Our retail stores are where our story comes to life — and our retail team are the storytellers behind the counter.

About the Role

As a Retail Assistant, you'll be the face of Loka Made — the first "hello" and the last "thank you" our customers hear. You'll guide customers through our products, help them find something worth treasuring, and keep our store running smoothly behind the scenes. If you love people, love a good story, and take pride in the details, we'd love to meet you.

What You'll Do

• Greet every customer warmly as they enter and leave, creating a welcoming atmosphere in-store.
• Guide customers' buying decisions by sharing product knowledge, answering questions, and making thoughtful recommendations.
• Actively promote and sell our products to help the store meet its sales targets.
• Scan barcodes and pack purchases quickly and accurately for a smooth checkout experience.
• Keep checkout counters, registers, and surrounding areas clean, organized, and clutter-free.
• Handle the cash register — count the opening float, process transactions, and balance the till at the end of each shift.
• Deposit daily cash receipts into the bank on the same business day and log the exact amounts in the daily cash record.
• Track all financial transactions on balance sheets and immediately flag any discrepancies to management.
• Collect and document customer feedback on our products and service to help us improve.
• Restock shelves, style merchandise displays, and rotate inventory to keep products fresh and available.
• Join weekly meetings with your supervisor to review sales performance and align on goals.

What We're Looking For

• A warm, people-first attitude — you genuinely enjoy talking to and helping customers.
• Comfortable handling cash, POS systems, and basic numbers with accuracy.
• Detail-oriented and organized, even when the store gets busy.
• A team player who communicates openly and takes ownership of your shift.
• An interest in Malaysian culture and storytelling is a big plus — you'll be telling our story every day.
• Prior retail experience is helpful but not required — we'll train the right person.
• Able to start in early September

What You'll Get

• The chance to work with a brand built on creativity, culture, and imagination.
• Hands-on experience across retail operations, customer service, and sales.
• A supportive team environment where your feedback and ideas matter.

Pay: From RM2,200.00 per month

Work Location: In person