Software International Corporation Hiring! Full Time Scrum Master - Agile Delivery Lead in Federal Territory - Ricebowl

Job Highlights

• Hybrid Working Arrangement – Enjoy flexibility between work-from-home and office.
• Learn & Grow with Experienced Professionals – Gain valuable exposure and learn from a highly experienced team.
• Up to 24 Days Annual Leave – More time to rest, recharge and enjoy life.
• Professional Certification Sponsorship – We support your continuous learning and career development.
• Annual Performance Bonus – Be rewarded for your achievements and contributions.
• Annual Salary Increment – Recognise your growth and contribution year after year.
• Individual Expenses Benefits – Enjoy additional benefits to support your personal needs.
• Comprehensive Insurance Coverage – Medical, Personal Accident (PA) & Life Insurance coverage.
• Company Events & Activities – Connect, have fun and build great memories with the team.

Key Responsibilities

Agile Delivery Leadership

• Lead and facilitate Agile delivery across multiple squads and workstreams using Scrum and/or SAFe frameworks.
• Drive sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, and release planning activities.
• Ensure teams consistently deliver high-quality outcomes aligned with business priorities.
• Promote Agile best practices and foster a culture of continuous improvement.
• Measure and improve team velocity, predictability, and delivery effectiveness.

Program & Delivery Management

• Lead end-to-end delivery of large and complex programs/projects with budgets exceeding RM3 million.
• Manage dependencies, risks, assumptions, issues, and escalations across multiple teams.
• Define and manage delivery roadmaps, release plans, and sprint-based execution plans.
• Ensure project milestones, budget, scope, and quality objectives are achieved.
• Drive delivery governance and provide regular progress reporting to senior management.

Squad Formation & Team Leadership

• Design and establish Agile squads based on project, product, and business requirements.
• Lead multiple squads comprising approximately 20+ team members across technology teams.
• Optimize team structure, capabilities, and resource allocation to maximize delivery effectiveness.
• Mentor Business Analysts, Product Owners, and delivery team members.
• Foster collaboration, accountability, and high-performing team culture.

Stakeholder Management

• Partner closely with Product Managers, Portfolio Leads, Business Owners, Architects, and Technology Leads to define delivery plans and priorities.
• Manage business stakeholders' expectations through transparent communication and regular engagement.
• Facilitate decision-making and alignment across business and technology teams.
• Present delivery updates, risks, dependencies, and recommendations to senior executives and steering committees.

Agile Planning & Value Delivery

• Work closely with Product Managers and Portfolio Leads to translate strategic objectives into sprint-based delivery plans.
• Ensure product backlogs are prioritized to maximize business value realization.
• Drive incremental and continuous delivery of features through Agile release planning.
• Balance short-term delivery objectives with long-term product roadmap goals.

Coaching & Continuous Improvement

• Coach teams, Product Owners, and stakeholders on Agile mindset, Scrum principles, and SAFe practices.
• Act as a servant leader by removing impediments and enabling teams to perform at their highest potential.
• Develop Agile maturity across teams and establish best practices for delivery excellence.
• Champion a culture focused on customer value, quality, innovation, and continuous learning.

Required experience

The ideal candidate:

• Has successfully delivered large and complex transformation programs, not just facilitated Scrum ceremonies.
• Focuses on business value delivery, not merely Agile process compliance.
• Can quickly identify and remove delivery impediments before they impact timelines.
• Creates high-performing squads with strong ownership and accountability.
• Challenges teams constructively to improve quality, predictability, and speed of delivery.
• Partners effectively with Product Managers to ensure the team works on the highest-value initiatives.
• Coaches teams to become self-organized, empowered, and continuously improving.
• Possesses strong stakeholder management skills and can confidently engage senior leadership.
• Balances Agile principles with practical delivery outcomes to achieve measurable business benefits.
• Demonstrates a "servant leader" mindset while maintaining strong delivery accountability.

Success Measures

• Delivery of strategic initiatives within agreed timelines and budget.
• Predictable sprint and release outcomes.
• Increased Agile maturity across squads.
• Faster realization of business value.
• High stakeholder satisfaction.
• Strong team engagement and performance.