- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
As a Regional Retail Training Specialist, you will assist and provide operational management support to the Regional Training Senior Manager for tracking Country Training Planning, Delivery & Performance Results, Courseware & Curriculum Localization, Training Program Operation & Internal Operation.
Main Responsibilities:
· Lead in Category Product Training Management including:
- Product training strategy and alignment across departments
- Training content localization and development in accordance to business direction, in English and
Mandarin languages
- Conduct training delivery presentation via various training modes such as classroom training,
in-store training and online training
- Manage internal e-learning app including training content upload and learning data analysis
- Conduct periodic on-field retail survey to identify training gaps on ground and qualify results in
summary report
· Manage routine Training Delivery Operation Management Report covering respective Asia Pacific countries in areas of Training Planning, Delivery and Results
· Execute Training Program Delivery and Operation Management such as certification, on-ground training programs, training workshops and other training initiatives; ensuring communication, delivery and results monitoring is completed
· Team Operation Management: Be responsible for coordinating meetings with Asia Pacific Departments and Country Training Management teams to ensure training objectives, delivery and results are met
Requirements:
· Bachelor degree or above, proficient in Microsoft Office suite
· Minimum 2 years working experience, preferably from IT Industry with understanding of Retail Sales Management area
· Proficient in English and Mandarin (Read, Write and Speak)
· Proficient in Video Editing and Photography skills
· Strong communication skills and teamwork skills, good at coordinating all parties to achieve common business goals
· Goal-oriented working attitude, meticulous and pragmatic
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