We are seeking an accomplished Director, Enterprise Sales to lead the expansion and growth of our Enterprise business across you assigned region. This is a hybrid leadership position that combines strategic account management with team leadership—you'll maintain a personal book of high-value business while building and coaching a world-class sales organization.
You'll be responsible for developing market strategy, driving sustainable revenue growth, and establishing our company as a trusted enterprise solutions provider in the Malaysian market.
KEY RESPONSIBILITIESMarket Development & Strategic Planning- Lead market entry planning and develop comprehensive go-to-market strategies aligned with Malaysian market dynamics and competitive landscape
- Create territory plans, target account lists, and market-specific business plans with measurable milestones
- Identify and prioritize target accounts and market segments; establish strategic partnerships and channel relationships
- Build brand awareness and establish strong company positioning within Malaysia and the region
- Develop scalable, repeatable sales processes tailored to market and organizational requirements
- Monitor competitive activity and conduct quarterly win/loss analysis; adjust strategies accordingly
Revenue Performance & Sales Execution- Own regional Enterprise revenue objectives, growth targets, and forecasts
- Establish rigorous pipeline discipline
- Drive new logo acquisition and expansion opportunities within existing enterprise customers
- Balance team revenue performance with personal strategic account management
- Track key performance indicators: pipeline coverage, conversion rates, deal size, new logo acquisition, and sales cycle velocity
- Conduct weekly pipeline reviews, monthly forecasts, and quarterly business reviews with leadership
Sales Team Leadership- Build, recruit, and mentor a high-performing team of enterprise sales professionals
- Establish team culture, clear expectations, goals, and performance metrics
- Lead hiring, onboarding, and training on products, processes, and market-specific knowledge
- Provide regular coaching, constructive feedback, and performance management
- Identify skill gaps and coordinate professional development; create individual development plans
- Implement consistent account planning and sales methodology across the team
- Develop emerging sales leaders within your organization
Enterprise Account Management- Manage strategic enterprise accounts as the primary executive point of contact
- Generate new enterprise opportunities; identify, qualify, and develop compelling value propositions and ROI analyses
- Lead complex enterprise sales cycles (6-18 months) involving multiple C-suite stakeholders
- Negotiate and close complex deals exceeding USD 1 million; drive upsell and cross-sell expansion
- Execute account strategy and manage implementation oversight; conduct strategic account reviews and manage renewals
- Build and maintain strong executive relationships with CIOs, CTOs, and business leaders
Executive Relationships & Market Presence- Build trusted relationships with C-level executives and key decision-makers
- Represent the company as a thought leader at industry conferences, events, and networking forums
- Serve as bridge between customer needs and internal product and delivery capabilities
- Provide market intelligence and customer feedback to senior leadership
- Collaborate with marketing, product, and delivery teams on account strategies and market requirements
REQUIRED QUALIFICATIONSEnterprise Sales Experience (10+ years)- Proven track record of consistently achieving and exceeding annual sales quotas
- Extensive experience selling enterprise software, SaaS, cloud solutions, or digital transformation services to Fortune 2000 organizations
- Demonstrated success closing complex deals exceeding USD 1 million
- Proven ability to generate qualified pipeline and acquire new logos in competitive markets
- Experience managing complex, multi-stakeholder enterprise sales cycles (6-18 months)
- Established ability to sell to and build relationships with C-level executives
- Demonstrated success in market entry or new territory development
Team Leadership Experience- Proven experience building and scaling enterprise sales teams in high-growth markets
- End-to-end people leadership capability (hiring, onboarding, coaching, performance management, development)
- Experience leading sellers through complex enterprise sales motions
Core Competencies- Strong consultative selling methodology and enterprise sales expertise
- Excellent communication, negotiation, and executive presentation skills
- Ability to build and maintain long-term executive relationships
- Strong forecasting, account planning, and sales discipline
- High emotional intelligence with demonstrated coaching capability
- Problem-solving and issue resolution skills
- Comfort working in ambiguous, fast-paced environments
- Proficiency with Salesforce CRM
- Deep understanding of enterprise sales processes, value-based selling, and ROI development
- Cross-cultural awareness and comfort in international business environments
DESIRED QUALIFICATIONS- Previous success expanding sales into new verticals, industries, or geographic markets
- Experience building scalable, repeatable sales organizations and processes
- Experience selling Network Observability, APM/DEM, Infrastructure Monitoring, Cloud Networking, AIOps, or Enterprise Networking solutions
- Experience with key vertical sectors: Hospitality/Resorts, Higher Education, Data Centers, AI Infrastructure, MSPs, or Smart Infrastructure
- Track record in ASEAN market development
- Bachelor's Degree in Information Technology, Business, or related field
WORK CONDITIONS- Hybrid work arrangement
- Extended hours may be required to support customer engagement and regional operations
- Regional travel required: minimum 50% to support customer meetings, team leadership, industry events, and business development activities
- Must be available for travel across Malaysia and ASEAN region