Lavis Hiring! Full Time Sports Crew in Federal Territory, Earn up to MYR 3,000 - Ricebowl

• Be the first point of contact at the front desk: answer calls, assist walk-in customers, and provide information.
• Deliver excellent customer service; handle feedback and resolve complaints professionally.
• Manage facility bookings, equipment rentals and daily cashiering (POS, receipts, payments).
• Promote services, packages, and ongoing promotions to customers.
• Perform general admin tasks: data entry, emails, filing, and mail handling.
• Coordinate with team members to ensure smooth daily operations.
• Assist in setting up and inspecting equipment/facilities for safety and readiness.
• Maintain cleanliness, organisation, and presentation of the facility.
• Report maintenance issues promptly.
• Follow company policies, health & safety rules, and SOPs.
• Respond to emergencies and provide basic first aid if needed.
• Support and guide new staff as necessary.
• Assist or cover Duty Manager responsibilities when required.

Job Requirements:

• Minimum SPM or equivalent; Diploma in Sports Management or related field is a plus.
• At least 1 year experience in customer service/front desk (fresh graduates welcome).
• Good communication in English & Bahasa Malaysia; other languages are a plus.
• Friendly, professional, and customer-oriented attitude.
• Able to handle complaints calmly and effectively.
• Basic computer skills.
• Able to multitask in a fast-paced environment.
• Team player, responsible, and reliable.
• Physically fit to assist with equipment setup when needed.
• Knowledge of health & safety practices and basic first aid is a plus.

Job Type: Full-time

Pay: RM1,800.00 - RM3,000.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• English (Preferred)
• Bahasa (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person