- Singapore
King & Wood Hiring! Full Time Receptionist-Secretary in - Ricebowl
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Job Description
Responsibilities
Key Accountabilities
- Secretarial & Administrative Support: Provide comprehensive support to lawyers, including diary/calendar management, travel arrangements, expense claims, and maintaining CPD training records and seminar enrollments.
- Front Desk & Client Services: Act as the first point of contact by professionally greeting clients, answering and directing calls/emails, managing meeting room bookings, and handling urgent matters proactively.
- Document & Matter Management: Prepare, format, and amend correspondence and legal documents (including translation work if applicable). Maintain highly organized matter management and records systems.
- Billing Assistance: Provide billing support and prepare all bills accurately in accordance with the Firm's billing guidelines.
- Office Coordination & Logistics: Manage incoming/outgoing mail and couriers, monitor office/pantry supplies, coordinate with vendors, and ensure reception areas are consistently presentable.
- Basic IT & Onboarding Support: Provide hands-on support for video conference (VC) setups, basic IT troubleshooting (e.g., cold reboots), place service maintenance calls, and assist with new hire onboarding logistics.
- Education & Experience: Secondary School education (customer service training is a plus) with proven experience in a similar administrative, secretarial, or front desk role within a law firm or professional services environment.
- Technical Proficiency: Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint), alongside a solid understanding of administrative procedures and billing processes.
- Client Service & Communication: Excellent verbal and written communication skills with strong telephone etiquette. Must possess an approachable, personable, and highly professional demeanor.
- Organizational Skills: Highly organized, detail-oriented, and capable of multitasking. Able to prioritize tasks effectively and manage time well in a fast-paced environment.
- Work Ethic & Interpersonal Skills: Proactive, reliable, and service-driven. Ability to build positive relationships with clients and colleagues, working effectively both independently and as part of a team.
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