Jakel Trading Hiring! Full Time Operations Lead in Federal Territory, Earn up to MYR 2,000 - Ricebowl

The Operations Lead is responsible for overseeing and coordinating day-to-day e-commerce warehouse and inventory operations to ensure efficient stock management, accurate inventory records, proper item arrangement, and smooth movement of goods from the warehouse to support e-commerce fulfilment.

Key Responsibilities:

1. Warehouse Management

• Oversee the day-to-day operations and organisation of the e-commerce warehouse.
• Manage and optimise rack slots and storage locations to maximise warehouse space utilisation.
• Ensure proper item arrangement, categorisation and labelling according to product type, SKU and operational requirements.
• Monitor warehouse organisation to ensure items are easily located, accessed and retrieved.
• Ensure proper housekeeping, safety and operational standards are maintained within the warehouse.
• Identify opportunities to improve warehouse processes, space utilisation and operational efficiency.

2. Inventory Management Support

• Support the receiving and checking of inventory transferred from JWDC to the e-commerce warehouse.
• Ensure incoming items are properly received, counted, checked and recorded.
• Coordinate with relevant teams regarding discrepancies such as shortages, excess quantities, damaged items or incorrect SKUs.
• Assist in maintaining accurate inventory records and stock movement documentation.
• Monitor stock availability and highlight inventory discrepancies to the relevant team.
• Support regular stock counts and inventory reconciliation exercises.

3. E-Commerce Operations Support

• Coordinate with the E-Commerce team to ensure sufficient stock availability for online orders and promotional activities.
• Support smooth stock movement between warehouse operations and e-commerce fulfilment activities.
• Monitor operational issues that may affect order fulfilment and escalate them accordingly.
• Coordinate with internal departments to ensure timely movement and availability of inventory.

4. Team & Operations Coordination

• Lead and monitor warehouse operational activities and ensure tasks are completed according to the required timeline.
• Assign and coordinate daily tasks among warehouse team members where required.
• Monitor team productivity and ensure adherence to established SOPs.
• Identify operational issues and recommend improvements to management.
• Prepare and maintain relevant warehouse and inventory reports.

Requirements

• Strong understanding of warehouse and inventory management processes.
• Good organisational and coordination skills.
• Strong attention to detail, particularly in stock handling and inventory accuracy.
• Able to lead a team and work effectively with multiple departments.

Job Types: Full-time, Contract

Pay: RM1,800.00 - RM2,000.00 per month

Education:

• Diploma/Advanced Diploma (Preferred)

License/Certification:

• license B2 (Preferred)

Work Location: In person