WiseNet Asia Pte Ltd Hiring! Full Time GM Retail Mall in Pulau Pinang - Ricebowl

About our client

Our client is a renowned Singapore real estate development company with businesses spanning across Singapore and China.

The Role:

The General Manager holds full accountability for the overall management, profitability, and strategic direction of the mall. This includes driving revenue growth, maintaining operational excellence, optimizing tenant mix, and ensuring a superior customer experience. The role requires strong commercial acumen, leadership ability, and a hands-on approach to developing the mall as a leading lifestyle and retail destination.

Main Responsibilities:

• Oversee all mall functions including Leasing, Marketing, Operations, HSSE, Tenancy, Finance, IT, and HRA.
• Monitor financial performance, occupancy rates, and marketing ROI, initiating corrective actions where necessary.
• Oversee the mall’s leasing strategy, ensuring an optimal tenant mix that aligns with market trends and enhances the mall’s positioning.
• Lead tenant sourcing, negotiations, and lease finalization to achieve targeted occupancy and rental yields
• Oversee the mall’s overall marketing direction, ensuring strong brand positioning, consistent public communication, and effective promotional strategies.
• Ensure smooth day-to-day mall operations, providing a safe, clean, and pleasant environment for shoppers and tenants.
• Ensure full compliance with health, safety, and environmental (HSE) regulations, policies, and best practices across all mall operations.
• Drive the mall’s financial performance through effective revenue management, cost optimization, and budgetary control.
• Oversee the mall’s IT infrastructure, systems, and network operations to ensure uninterrupted service.
• Oversee HR policies, staff welfare, and employee engagement initiatives to promote a positive workplace culture.

Requirements:

• Possess a Bachelor Degree in Business Administration, Real Estate Management, or a related discipline.
• Minimum 20 years of relevant working experience in retail mall management, property management, or commercial real estate, with at least 5 years in a senior management role.
• Proven track record in driving revenue growth, optimizing tenancy mix, and enhancing overall mall performance.
• Strong strategic thinking, business acumen, and ability to identify new business opportunities.
• Excellent leadership and people management skills with the ability to inspire and leading large team.
• Strong financial management capabilities, including budgeting, forecasting, and P&L oversight.
• Sound understanding of mall operations, leasing processes, marketing strategies, and HSSE compliance.
• Excellent communication, negotiation, and stakeholders’ management skills.
• High degree of integrity, professionalism, and resilience in managing complex operational challenges.

If you are a good team player who meets the requirements of the above position, please email a detailed resume in MS Word format with your current photo to:

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EA registration number: R1221016

WiseNet Asia Pte Ltd

Licence No. 11C5663

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All applications will be treated in strictest confidence.

We regret that only shortlisted candidates will be notified.