- Hong Kong Hong Kong
The Profile Group (HK) Ltd (a Wilson Company) Hiring! Full Time Fund Operations in Hong Kong - Ricebowl
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Job Description
Responsibilities
Our client is a global asset manager who is looking for an Operations Associate to monitor valuation activities, identify and investigate anomalies, and provide assurance that the Third-Party Administrator is accurately calculating fund valuations for publication to exchanges and investors.
What you’ll be doing:
- Conducting oversight of ETF and ICAV fund valuations, reviewing NAV calculations, providing timely sign-off or challenge to third-party administrators, and identifying opportunities to strengthen controls, mitigate risk, and improve operational efficiency
- Partnering with Fund Management to investigating and resolving valuation queries across ETFs and pooled funds, supporting the accurate and timely publication of NAVs
- Reviewing post-trade transaction cost analysis against expected costs, collaborating with ETF Capital Markets and Distribution teams to understand fund flows, trading activity, and associated expenses
- Supporting the launch of new ETFs and listed share classes, coordinating operational readiness activities and embedding changes to operating models and processes
- Leading oversight of outsourced service providers across start-of-day, intraday, and end-of-day trade lifecycle activities, ensuring high-quality service delivery, robust controls, and effective support for Trading and Fund Management teams
- Monitoring APAC market activity, identifying settlement risks, operational exceptions, cash impacts, and trade mismatches, and driving timely resolution to minimise risk exposure
- Managing subscription and redemption processing, supporting efficient funding, trading execution, client servicing, and overall operational effectiveness
- Investigating reconciliation breaks, overdrafts, and custody-related issues while acting as a key contact for Asia client servicing, managing stakeholder queries, providing analysis, and escalating issues where required
Who we’re looking for:
- Investment Operations experience with strong knowledge of fund valuations, including NAV production and/or valuation oversight, and the ability to independently analyse, challenge, and resolve valuation queries
- Applying strong knowledge of the trade lifecycle, settlement, custody, and post-trade operations
- Overseeing outsourced and third-party service providers, monitoring service delivery, controls, and SLA performance to ensure high-quality operational outcomes
- Managing reconciliations and operational exceptions across cash, stock, and NAVs, identifying root causes and driving timely resolution of breaks
- Operating effectively within multi-currency environments, leveraging knowledge of global custodians and platforms
- Building strong relationships with stakeholders, clients, and service providers, communicating effectively across multiple levels and functions within a global organisation
- Applying a robust risk and control mindset, demonstrating ownership, attention to detail, sound operational judgement, and disciplined escalation of issues where required
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