ADEMCO (FAR EAST) PTE LTD Hiring! Full Time Technical Manager in Central Region (Singapore), Earn up to SGD 6,750 - Ricebowl

Job Summary:

The Technical Manager will be overseeing a team of Technical Officers for maintenance and troubleshooting of security systems (e.g. CCTV, Access Control, Intrusion Detection Systems etc.) according to required standards. There will be good exposure with clients from wide spectrum of industries and sectors, including but not limited to Data Centers, Healthcare, Government sector, etc.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow
• Front line contact with client representatives on all service/maintenance related issues
• Lead a team of service team members
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Job Requirements:

• Nitec in Electrical/Electronic Engineering with at least 5 years working experience
• Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
• Technology savvy (hardware & software)
• Excellent problem solving skills
• Strong verbal and written communication skills
• Must be a team player
• Customer service and business orientated with good initiative and adaptability

Ademco (Far East) Pte Ltd , incorporated in 1977, is one of Asia’s leading security providers to businesses and governments across Asia. Our strong service infrastructure, supported by innovative solution offerings has propelled us to become one of the emerging leaders with a remarkable track record.

Here, we advocate the importance of continuous learning where individuals are groomed and their potential realized. Our success today is attributed to a team of dynamic and passionate individuals, who, over the years, grew and excelled in an environment where opportunities and professional enhancements abound. We believe that individuals equipped with positive attitude and right skill sets will thrive and succeed. If you have the passion, drive and determination to succeed, we want to meet you!