Sun Life Hiring! Full Time Manager, Events in Hong Kong - Ricebowl

Vous êtes aussi unique que votre parcours, votre expérience et votre point de vue. Ici, vous serez encouragé, habilité et défié à être à votre meilleur. Vous travaillerez avec des collègues dynamiques – des experts dans leurs domaines – qui sont désireux de partager leurs connaissances avec vous. Vos leaders vous inspireront et vous aideront à atteindre votre potentiel et à vous envoler vers de nouveaux horizons. Chaque jour, vous aurez de nouvelles et passionnantes occasions de rendre la vie plus brillante pour nos Clients – qui sont au cœur de tout ce que nous faisons.

Chez Sun Life, nous sommes guidés par notre Raison d'être : aider nos Clients à réaliser la sécurité financière à vie et à vivre une vie plus saine. Nos valeurs façonnent notre façon de travailler : bienveillance, authenticité, audace, inspiration et impact.

Quand vous vous joignez à Sun Life, vous travaillez avec des collègues passionnés et des leaders habilitants qui soutiennent votre croissance et célèbrent vos contributions, afin que vous puissiez faire une différence significative dans la vie de nos Clients.

Découvrez comment vous pouvez faire une différence dans la vie des personnes, des familles et des communautés du monde entier.

De scription de poste :

Job Purpose :

The Manager, Events is responsible for the end-to-end planning and delivery of assigned regional incentive trips, from program design through post-event closure. Reporting to the Senior Manager, Events, Asia, the role serves as the primary liaison between Regional Office and local market teams, leading stakeholder engagement, vendor and destination management, budget oversight, compliance administration, travel logistics, and on-site event execution. The role is accountable for delivering seamless, brand-aligned event experiences while ensuring operational excellence across all phases of event delivery. In addition, the role contributes to the success of the broader Asia Events function by supporting regional events and priority projects as business needs require.

Major accountabilities:

Stakeholder Liaison and Program Communication

Act as the primary bridge between Regional Office, local market teams, and internal stakeholders to provide clear and proactive updates on program status, qualification milestones, requirements, and key decisions.

Coordinate stakeholder inputs, manage follow-ups, and escalate risks or changes in a timely and professional manner to support smooth decision-making.

End-to-End Incentive Trip Execution

Independently manage assigned incentive trip logistics from initial planning through guest departure, including destination research, project timelines, vendor negotiations, travel arrangements, rooming lists, activities, functions, and guest management.

Build and manage detailed run sheets, working decks, checklists, travel manifests, and event communications to ensure accurate and timely execution.

On-Site Operations and Issue Resolution

Serve as lead on-site coordinator for assigned programs, manage the run-of-show, oversee local vendors and destination partners, and resolve operational issues autonomously within agreed guidelines.

Coordinate guest arrivals, transfers, functions, activities, setup, rehearsals, and readiness checks to deliver a seamless attendee experience.

Vendor, Destination and Brand Standards Management

Maintain day-to-day relationships with external suppliers, hotels, airlines, destination management companies, production teams, and other service providers.

Monitor service quality, negotiate practical solutions, and ensure event deliverables meet Sun Life brand standards and agreed service expectations.

Financial, Compliance and Team Support Administration

Manage assigned event budgets, track expenses, process invoices, support payment follow-up, and ensure event activities align with corporate finance, procurement, compliance, risk, and data-handling requirements.

Provide flexible support to other Events team projects, contribute to post-event reviews, and share learnings to improve future event delivery.

Specialized knowledge

Problem solving

The role will regularly handle varied and interdependent event issues across markets, destinations, vendors, logistics, budgets, and compliance requirements. Problems may include last-minute changes to attendee numbers, travel disruptions, supplier performance issues, budget constraints, dietary and accessibility requirements, security concerns, or changes in local market priorities. The role is expected to assess options quickly, make practical decisions within approved parameters, communicate implications clearly, and escalate significant risks to the Senior Manager when needed. The role must balance attendee experience, brand standards, cost control, compliance, and operational feasibility.

Education and experience

At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

Catégorie d'emploi :

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