Devloit Hiring! Full Time IT Support Specialist in Federal Territory, Earn up to MYR 5,000 - Ricebowl

ASAP JOINERS

18 Aug Joining

1 Year Contract

Rotational shift

Scope of Service for Service Desk

· Provide service desk support or contract point to end users based on 24 x 7 x 365 basis.

· Accept and respond to all IT related incidents and requests.

· Ensure that the classification of the incidents and requests are accurate and track until resolution / fulfilment in the system.

· Escalate unresolved incidents or requests to the proper channels of support by contacting the designated technical support team.

· End user will be informed of the estimated time whereby his/her ticket will be attended to.

· Manage all incidents/requests and act as an interface between the end-users and IT personnel and the Field Operation team.

Pay: RM4,696.25 - RM5,000.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Gym membership
• Health insurance
• Opportunities for promotion
• Professional development
• Vision insurance

Application Question(s):

• Able to join 18 Aug? YES/NO
• Able to go for medical checkup in KL?
• Ok with 1 year contract?

Education:

• Bachelor's (Required)

Experience:

• IT support: 1 year (Required)

Location:

• Kuala Lumpur (Required)

Work Location: In person