WEDRINK ENTERPRISE MANAGEMENT (MALAYSIA) SDN BHD. Hiring! Full Time Technical Support - After-Sales Service Executive in Federal Territory, Earn up to MYR 3,500 - Ricebowl

Job Responsibilities:

• Handle technical issues and troubleshooting related to company machines and equipment.
• Coordinate with China-based manufacturers/suppliers regarding machine issues, repairs, spare parts and technical solutions.
• Provide technical support and after-sales service to our outlets.
• Conduct on-site inspection, troubleshooting and basic repair/maintenance when machines break down at outlets.
• Follow up with suppliers and relevant departments to ensure machine issues are resolved promptly.
• Maintain proper records of machine breakdowns, repairs and maintenance.
• Travel to outlets or other locations when required for technical support.
• Perform other technical and operational duties as assigned.

Requirements:

• Experience in technical support, after-sales service, machinery maintenance, electrical/mechanical or related fields is preferred.
• Able to communicate with China suppliers/manufacturers; Mandarin speaking is preferred.
• Willing to travel occasionally and visit outlets when required.
• Responsible, hands-on, and able to work independently.
• Fresh graduates with relevant technical knowledge/experience are welcome to apply.

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Language:

• Mandarin (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person