Job Summary:
The F&B (Food & Beverage) Service Expert is responsible for delivering high-quality service to guests, ensuring an excellent dining experience through attentive service, product knowledge, and professionalism.
Key Responsibilities:
- Greet and serve guests in a friendly and professional manner
- Take food and beverage orders accurately and efficiently
- Serve food and drinks according to service standards
- Ensure cleanliness and proper setup of dining areas
- Provide menu recommendations and answer guest inquiries
- Handle guest requests and resolve basic complaints promptly
- Coordinate with kitchen and bar staff to ensure timely service
- Process billing and payments accurately
- Follow hygiene, safety, and service protocols
Requirements:
- Minimum [Diploma/High School] qualification
- Previous experience in F&B service, hospitality, or restaurant environment preferred
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of food safety and hygiene practices
- Flexibility to work shifts, weekends, and holidays
Preferred Skills:
- Strong customer service orientation
- Attention to detail
- Teamwork and collaboration
- Positive attitude and professional appearance
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM2,400.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person