Job description
What You’ll Do
- Manage a portfolio of customer accounts and drive overdue payment collections
- Follow up with customers via phone, email and written communication
- Resolve billing disputes, discrepancies and customer complaints
- Negotiate payment plans and work closely with Sales & Customer Service teams
- Monitor AR aging, Past Due AR$ and DSO performance
- Prepare collection and aging reports and identify trends for process improvement
- Provide recommendations on bad debt provisions and write-offs
- Ensure collection activities comply with company policies, regulations and legal requirements
What We’re Looking For
- Diploma/Associate’s Degree in Accounting, Finance, Business Administration or related field
- Bachelor’s Degree is preferred
- 3–5 years of experience in Collections / Accounts Receivable / Finance
- Strong communication, negotiation, analytical and problem-solving skills
- Good command of Microsoft Excel, Word & Outlook
- Professional and confidential approach when handling sensitive information
- Spanish language proficiency is required
- Experience with SAP S/4HANA / ERP systems is an added advantage
Shift: Night shift (9pm to 6am MYT)
Language: Spanish + English
Language Allowance:RM1,800
Shift Allowance: RM1,800Why Join?
• Global MNC environment
• Exposure to international customers & US operations
• Opportunity to strengthen your Collections / AR expertise
• Be part of a company making an impact in Life Sciences & Biotechnology
Job summary
Spanish Speaker
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person