Talent Craft Consultancy Hiring! Full Time Admin in Selangor, Earn up to MYR 4,000 - Ricebowl

1. Invoicing & Documentation

• Issue customer invoices promptly upon delivery completion.
• Handle returned goods process and adjust/re-issue corresponding invoices.
• Coordinate courier services or directly submit physical invoices to clients.

2. Systems & Records Update

• Prepare daily collection summaries for finance tracking.
• Log, track, and update diesel usage based on fuel receipts and receipts provided.

3. Payments, Collection & Aging

• Follow up closely with customers on outstanding payments and age reports.
• Collect, count, and verify cash collections returned by delivery drivers.

4. Cash & Fleet Control

• Monitor toll cash allocations and verify remaining balances upon trip completions.
• Track fuel/subsidy card usage, issuance, and timely returns.
• Ensure driver logbooks are fully completed after every single trip.

5. Customer Service & Support

• Answer incoming calls and WhatsApp inquiries; arrange customer pickup schedules.
• Assist customers in tracking their goods, trace missing or delayed shipments, and resolve complaints professionally.

6. Stock & Operational Monitoring

• Monitor inventory levels, order stock, and manage incoming stock and returns.
• Update live lorry movements via Google Sheets and monitor delivery statuses with drivers.
• Ensure all outbound goods are properly packed and secured before dispatch.
• Daily monitoring of vehicle GPS systems and recording any speeding or safety incidents.

Job Requirements

• Education: SPM / Diploma / Degree in Business Administration, Logistics, Supply Chain, or a related field.
• Experience: 1–3 years of experience in administrative, logistics, or transport/depot operations.
• Technical Skills:
• Proficient in Google Sheets / Microsoft Excel and standard office applications.
• Familiarity with basic accounting/invoicing software or CRM/ERP systems is an advantage.
• Soft Skills:
• Excellent organizational skills, detail-oriented, and reliable in cash handling.
• Strong communication skills in English and Bahasa Malaysia (Mandarin is a plus for customer service).
• Good problem-solving ability to handle logistics disruptions or customer complaints.

What We Offer

• Competitive monthly base salary with performance incentives.
• Standard statutory benefits (EPF, SOCSO, EIS) and medical coverage.
• Dynamic, supportive, and active operational work environment.

Pay: RM2,500.00 - RM4,000.00 per month

Work Location: In person