Alliance Bank Malaysia Berhad Hiring! Full Time Assistant Vice President, Platform Services (IBM i Admin) in Federal Territory - Ricebowl

Job Purposes

• Oversee and manages the design, implementation, and maintenance of the infrastructure system with ensuring that stability, security, governance and performance adhere to policies and procedures.
• Strategic planning (budget, resources, technology assessment, and IT governance) and project management.
• Lead in the team to proactively, effectively and support the business and operations with minimal interruption and in accordance with agreed service levels.

Key Responsibilities

IBM i System Administrator

• Define and communicate, at the architecture and design level, technical solutions that are aligned with business objectives.
• Provide direction for keeping engagements aligned to the bank and GIS strategy with implementation best practices and gives hands-on assistance with the detailed design and implementation phases of engagements through recommendations, points of view and documentation.

Functional

• Responsible for administrating and maintaining the reliable operation of various enterprise systems platforms
• Responsible for the availability & capacity planning of the banks’ AS/400 systems
• Storage Management

Responsible for the availability & capacity planning of the banks’ IBM Enterprise External Storage:-

o PowerHA System Mirroring (for Storage Replication/DR)

o Advance Copy Services (ACS) point-in-time copy of data – flashcopy

• To assist team members in areas of Wintel, UNIX & Oracle Virtualization (OVM)

People and Talent

• Strong stakeholder management skills in handling wide-ranging and senior stakeholders across segments/product areas

Risk Management

• Effectively and collaboratively identify, escalate, mitigate and resolve risk,

Governance Management

• Be the Gate-Keeper of the technical solution delivery ensuring best practices, ensures the governance of the process is followed.

Incident Management

• Configure and provide technical support and incident response for IT security infrastructure components.
• Ensure incidents are worked within the agreed SLA.
• Adhere to incident management process and drive incident resolution with minimal supervision.
• Escalate high-priority chases to Incident managers.

Change Management

• Create change record, draft change implementation steps & implement the changes (Break/fix & non-break/fix).

Problem Management

• Work with other support towers to identify the root cause and perform technical root cause analysis for incidents/
• Co-ordinate or lead permanent solutions /improvements identified during RCA.

Technologies and Strategy Management

• Progressively self-study and exploration of new world-class technologies by reviewing, aligning, and implementing:

1. Product comparison
2. Strategy planning for system and operational process enhancement

• Evolve or tech refresh to the system

Requirement

• IBM i system
• PowerHA System Mirroring (for Storage Replication/DR)
• Advance Copy Services (ACS) especially flashcopy-related knowledge
• Storage technologies (SAN/NAS/iSCSI) with technical background in all the supported platforms
• Basic knowledge of hybrid & cloud systems concept
• Understanding of virtualization technologies and their role in hybrid environments.
• Knowledge of IT best practices and frameworks (e.g. ITIL)
• Awareness of risk management, regulatory requirements (BNM), and internal audit compliance
• Understanding of system monitoring, troubleshooting, and log analysis
• Awareness of industry standards and emerging technologies to support continuous improvement and innovation
• Minimum 5 years of experience in IBM i and related device administrations, e.g. SAN switch, etc.
• Familiar with DSCLI and IBM storage, e.g. DS8K
• Experience in IBM MQ management
• Experience in IBM BRMS management
• Experience in IBM PowerHA related tasks, e.g. flashcopy, role-swap, etc.
• Team lead/project manager for IBM i tech refresh projects
• Good in CL programming, SQL
• Exposure in cloud/hybrid environments is an added advantage
• Good exposure on technologies involved for IBM i integration with other platforms
• Strong experience in system documentation, including administration procedures, standard operating procedures (SOPs), and knowledge base articles