- Singapore
CONRAD MAINTENANCE SERVICES PTE. LTD. Hiring! Full Time Cleaning Operations Executive (OE) in - Ricebowl
Cleaning Operations Executive (OE)
CONRAD MAINTENANCE SERVICES PTE. LTD.
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Job Description
Responsibilities
We are looking for a responsible and experienced Operations Executive to oversee the day-to-day management of cleaning operations across multiple sites. This includes supervising cleaners, ensuring service quality, maintaining client satisfaction, managing manpower deployment and ensuring compliance with workplace safety and company standards.
Operations Management
Oversee daily cleaning operations across assigned sites.
Conduct regular site inspections to ensure cleaning standards are met.
Resolve operational issues promptly and effectively.
Ensure sufficient cleaning equipment, chemicals, and consumables are available at all sites.
Perform ad-hoc duties and tasks as required to support facilities
Manpower Management
Supervise and manage a team of cleaners.
Plan and deploy manpower efficiently to meet operational requirements.
Arrange replacements for absenteeism, annual leave, medical leave, and emergency situations.
Conduct on-site training and coaching for cleaners.
Monitor staff attendance, punctuality, discipline, and performance.
Recommend disciplinary actions or recognition where appropriate.
Client Management
Serve as the main point of contact for assigned clients.
Attend client meetings and respond promptly to enquiries or complaints.
Build and maintain strong client relationships.
Follow up on client feedback and implement corrective actions where necessary.
Administration
Verify attendance records and timesheets.
Prepare operational reports and site inspection reports.
Maintain accurate records of manpower deployment, leave, incidents, and inventory.
Coordinate with HR on recruitment, onboarding, and staff documentation.
Requirements
Minimum Diploma, or equivalent.
At least 2 years of experience in cleaning operations, facilities management, or a supervisory role.
Good communication and interpersonal skills.
Able to work independently.
Basic knowledge of Microsoft Excel, Word, and Outlook.
Possess a Class 3 driving licence is an advantage.
Operations Management
Oversee daily cleaning operations across assigned sites.
Conduct regular site inspections to ensure cleaning standards are met.
Resolve operational issues promptly and effectively.
Ensure sufficient cleaning equipment, chemicals, and consumables are available at all sites.
Perform ad-hoc duties and tasks as required to support facilities
Manpower Management
Supervise and manage a team of cleaners.
Plan and deploy manpower efficiently to meet operational requirements.
Arrange replacements for absenteeism, annual leave, medical leave, and emergency situations.
Conduct on-site training and coaching for cleaners.
Monitor staff attendance, punctuality, discipline, and performance.
Recommend disciplinary actions or recognition where appropriate.
Client Management
Serve as the main point of contact for assigned clients.
Attend client meetings and respond promptly to enquiries or complaints.
Build and maintain strong client relationships.
Follow up on client feedback and implement corrective actions where necessary.
Administration
Verify attendance records and timesheets.
Prepare operational reports and site inspection reports.
Maintain accurate records of manpower deployment, leave, incidents, and inventory.
Coordinate with HR on recruitment, onboarding, and staff documentation.
Requirements
Minimum Diploma, or equivalent.
At least 2 years of experience in cleaning operations, facilities management, or a supervisory role.
Good communication and interpersonal skills.
Able to work independently.
Basic knowledge of Microsoft Excel, Word, and Outlook.
Possess a Class 3 driving licence is an advantage.
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