ATLAS Vending Hiring! Full Time Vending - Route Sales Coordinator in Johor - Ricebowl

Job Summary

The Vending Coordinator is responsible for carrying out scheduled servicing, product replenishment, cleaning, and basic maintenance of vending machines at customer locations. The role also supports logistics operations, including inventory handling and product delivery using a company vehicle.

A valid Goods Driving Licence (GDL) is required, as the position involves driving for product deliveries, vending machine transportation, relocation, and servicing routes.

The role is essential in ensuring that Atlas Vending machines remain fully operational, clean, well-stocked, and maintained to the required company standards, thereby supporting a positive customer experience.

Responsibilities

1. Vending Machine Servicing & Maintenance

• Perform product replenishment, cleaning, and basic maintenance of vending machines according to the assigned service schedule and routes.
• Ensure machine functionality, cleanliness, and product quality consistently meet company standards.
• Identify and promptly report machine breakdowns, technical issues, missing components, or other abnormalities to the Area Supervisor or Technical Team.
• Perform basic troubleshooting, including clearing blocked dispensing lines, checking machine temperature, and ensuring proper water flow.
• Ensure proper waste disposal and hygiene practices are maintained at every service location.

2. Product & Inventory Handling

• Load, unload, transport, and replenish beverage products and other consumable materials at customer locations.
• Accurately record and update inventory usage and replenishment activities following each service visit.
• Ensure products are handled and stored appropriately to maintain freshness and quality.
• Assist in checking product expiry dates and promptly report any inventory-related issues to the Warehouse Team or Supervisor.

3. Delivery & Logistics Support

• Drive company vans using a valid GDL for the delivery of products, vending machines, spare parts, and other materials as assigned.
• Assist with the relocation, reinstallation, and positioning of vending machines at customer locations or warehouses.
• Provide support to warehouse operations, including loading and unloading activities, when required.
• Ensure all delivery and movement documentation, including Delivery Orders (DOs), movement forms, and return slips, are accurately completed and submitted.
• Maintain the cleanliness and proper condition of the assigned company vehicle, conduct basic vehicle inspections, and promptly report any vehicle-related issues to the Supervisor.

4. Customer Relations & Site Coordination

• Represent Atlas Vending (M) Sdn. Bhd. professionally at all customer locations.
• Communicate courteously and effectively with customers and site representatives regarding service schedules, machine conditions, and operational matters.
• Escalate customer feedback, complaints, or service requirements to the Supervisor promptly for appropriate follow-up.

5. Safety, Compliance & Reporting

• Comply with all company policies, Standard Operating Procedures (SOPs), safety requirements, and operational guidelines when performing servicing and delivery activities.
• Handle company assets, including vending machines, vehicles, equipment, and products, responsibly and appropriately.
• Submit daily service reports, route updates, inventory records, and other required documentation accurately and within the stipulated timelines.
• Participate in periodic performance reviews, stock audits, operational inspections, and other related activities as required.

Requirements

• Minimum SPM or equivalent qualification.
• Possess a valid Goods Driving Licence (GDL) with a good driving record.
• Minimum 1 year of relevant experience in servicing, logistics, delivery, or related fields. Experience in the vending or FMCG industry will be an added advantage.
• Physically fit and able to perform manual work, including loading and unloading products and assisting with vending machine movement.
• Basic technical knowledge of vending machines is an advantage; candidates without prior vending experience must be willing to undergo relevant training.
• Able to work independently, manage time effectively, and service multiple customer locations according to assigned routes.
• Good communication and interpersonal skills.
• Responsible, reliable, disciplined, and customer-oriented.
• Willing to travel and work according to operational requirements.