HOTEL GRAND CONTINENTAL KUALA LUMPUR Hiring! Full Time SALES COORDINATOR in Federal Territory, Earn up to MYR 3,000 - Ricebowl

• Collaborate with other hotel departments to coordinate sales efforts, leverage resources, and maximize revenue-generating opportunities for the hotel.
• Understand fully the hotel amenities, packages, and promotions.
• Build and Funnel sales opportunities via direct customer engagement, written and tele-communication.
• Meets with clients in the absence of the Assistant Director of Sales or Business Development Manager to effectively and professionally convey details of the sales to the client.
• Handle inquiries from potential clients about meeting spaces, accommodations, and event bookings, providing information to facilitate the sales process.
• Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings.
• Coordinate the booking process for meetings, events, and accommodations, liaising with clients, internal departments, and vendors.
• Prepares and distributes Event Orders accurately and efficiently, as directed by superiors.
• Build and maintain relationships with clients through regular communication, providing personalized service that addresses any concerns or requests.
• Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty. Maintain good after sales service to existing customers.
• Contributes to team effort by accomplishing related results as needed. Respond to complaints from customers and give after-sales support when requested.
• Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement.
• Conduct market research to identify potential clients, industry trends, and identify new contacts, develop sales leads, competitive. Offerings, providing insights to inform sales strategies and target new business opportunities.
• Provide administrative support to the sales team, including scheduling appointments, managing calendars, and preparing documents and presentations as needed.
• To perform and additional duties and responsibilities as when requested by the management.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Maternity leave
• Meal provided

Education:

• Bachelor's (Preferred)

Work Location: In person