Job Description :
We are looking for a Social Media Sales Admin Assistant to support our daily social media activities, customer enquiries, sales administration and general office tasks.
This position is suitable for someone who is organised, responsible, comfortable using social media and able to communicate with customers through WhatsApp, social media and email.
Responsibilities :
-> Social Media
- Manage and update company social media accounts daily.
- Create and post simple content, stories, reels and promotional posts.
- Prepare simple designs using Canva.
- Write simple captions and product/service information.
- Reply to comments, direct messages and online enquiries.
- Assist with social media advertising and promotions.
- Keep social media pages active and updated.
-> Sales & Customer Support
- Attend to customer enquiries via WhatsApp, social media, phone and email.
- Provide basic product/service information to customers.
- Follow up with potential customers and existing customers.
- Record and organise customer enquiries.
- Assist with preparing quotations and sales-related documents.
- Coordinate orders, deliveries and customer requests when required.
-> Admin Support
- Check and respond to company emails.
- Perform basic data entry and record keeping.
- Prepare and organise documents and files.
- Assist with invoices, quotations and other basic paperwork.
- Support daily office administration.
- Assist management and team members when required.
- Handle other ad-hoc tasks assigned by management.
Requirements :
- Minimum SPM / Diploma or equivalent.
- Basic knowledge of Facebook, Instagram, TikTok and WhatsApp Business.
- Familiar with Canva and basic social media content creation.
- Basic Microsoft Word and Excel skills.
- Able to communicate in English and Bahasa Malaysia.
- Good communication and customer service skills.
- Responsible, organised and willing to learn.
- Able to work independently and manage daily tasks.
- Fresh graduates are welcome to apply.
- Experience in social media, sales support or administration will be an added advantage.
Pay: From RM1,700.00 per month
Work Location: In person