- Sekudai, Johor Johor Bahru Johor Malaysia
Working Location
Job Description
Responsibilities
Support sales representatives in achieving sales targets.
Coordinate daily sales activities and showroom operations.
Maintain customer samples, records, and CRM data accurately.
Prepare and follow up on quotations, sales enquiries, and customer requests.
Coordinate with relevant departments to ensure orders and deliveries are completed smoothly.
Handle customer queries and help maintain good customer satisfaction.
Learn the company’s products, technical specifications, and processes.
Assist with product presentations, training, and educational sessions.
Make follow-up calls to customers regarding quotations, orders, new products, and company updates.
Keep customers informed about the latest products and relevant company information.
Organized and detail-oriented — able to manage multiple orders, quotations, records, and follow-ups.
Customer-service minded — comfortable communicating with customers and resolving issues.
Good at communication — especially phone calls, emails, and coordination with different departments.
Good at problem-solving — able to follow up when there are delays or issues with orders.
Comfortable with administrative work and CRM systems.
Willing to learn technical products so you can explain them confidently to customers.
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