- Tampines North-east Region (Singapore) Singapore
PERSOL SINGAPORE PTE LTD Hiring! Full Time Customer Service - Call Centre - Tampines in North-east Region (Singapore), Earn up to SGD 2,760 - Ricebowl
Customer Service - Call Centre - Tampines
PERSOL SINGAPORE PTE LTD
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Job Description
Responsibilities
Salary: $2760
Work Location: Tampines
Contract Duration: 20 Aug 2026 – 30 Sep 2026 (Potential extension of 1–2 months)
Working Hours:
Monday – Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 5:30 PM
Job Responsibilities
Handle inbound customer enquiries professionally and efficiently over the phone.
Provide accurate information and resolve customer issues in a timely manner.
Update customer records and maintain accurate case documentation using CRM systems.
Refer to internal knowledge bases and guidelines to ensure accurate responses.
Support User Acceptance Testing (UAT) for new systems and enhancements when required.
Adapt to changing operational needs and undertake additional tasks as assigned.
Deliver a positive customer experience while maintaining professionalism in all interactions.
Requirements
Good communication and interpersonal skills.
Strong active listening and problem-solving abilities.
Able to remain calm and professional when handling challenging situations.
Comfortable working in a fast-paced call centre environment.
Prior customer service or call centre experience is an advantage but not mandatory.
Compulsory Training
Location: Novena Square Office Tower
Training Period: 20 - 25 Aug 2026
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)
Work Location: Tampines
Contract Duration: 20 Aug 2026 – 30 Sep 2026 (Potential extension of 1–2 months)
Working Hours:
Monday – Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 5:30 PM
Job Responsibilities
Handle inbound customer enquiries professionally and efficiently over the phone.
Provide accurate information and resolve customer issues in a timely manner.
Update customer records and maintain accurate case documentation using CRM systems.
Refer to internal knowledge bases and guidelines to ensure accurate responses.
Support User Acceptance Testing (UAT) for new systems and enhancements when required.
Adapt to changing operational needs and undertake additional tasks as assigned.
Deliver a positive customer experience while maintaining professionalism in all interactions.
Requirements
Good communication and interpersonal skills.
Strong active listening and problem-solving abilities.
Able to remain calm and professional when handling challenging situations.
Comfortable working in a fast-paced call centre environment.
Prior customer service or call centre experience is an advantage but not mandatory.
Compulsory Training
Location: Novena Square Office Tower
Training Period: 20 - 25 Aug 2026
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)
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