CHALLENGER TECHNOLOGIES LIMITED Hiring! Full Time IT Technician in , Earn up to SGD 3,300 - Ricebowl

We are seeking a skilled and motivated IT Technician to join our team. The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional IT support. If you have experience in IT troubleshooting, hardware/software maintenance, and providing user support, we want to hear from you. This role will report directly to the Head of Customer Experience.

• Working Location: Bugis Flagship Store
• Working Hours: Mondays to Sundays, 11.00 AM - 9.30 PM
5 Days work week

Key Responsibilities:

• Troubleshoot and diagnose computer problems. Notebooks, Smartphones, and tablets as well
• Install new software and hardware on computers
• Identify and resolve hardware or software issues
• Maintain accurate records of work done and time spent on each job
• Provide excellent customer service, handle client inquiries, and follow up after jobs are completed
• Stay up-to-date with the latest technology trends and advancements
• Collaborating with other service centers and partners on repair services

Requirements:

• Higher Nitec in Computer Science, Information Technology, and above or a related field
• Proven experience as an IT Technician or similar role
• Strong knowledge of computer hardware and software systems, including Windows and Mac OS
• Expertise in diagnosing and troubleshooting computer problems
• Ability to multitask and prioritize work assignments
• Excellent communication skills, both verbal and written
• High attention to detail and accuracy

Challenger is a dynamic regional IT retailer known for its strong brand name, attractive ValueClub member privileges and strong product partnerships with major global brands. Since our founding in 1982, we have expanded to almost 45 stores across Singapore.

With one of the best-in-class loyalty programme in the retail scene, Challenger’s ValueClub let our half a million (and growing) members enjoy discounts on the latest IT products while being assured of quality, value and service. In 2012, we started our private label Valore, bringing affordable lifestyle and mobility accessories to our customers.

Challenger has a culture that spans over 30 years. During this period, we have built a dynamic, friendly and fun environment that provides tremendous growth and development for each staff. We value our staff and recognise them for their individuality.

Not to mention, Challenger has been recognized as one of Singapore's best employers for Year 2023 among hundreds of companies that were evaluated by thousands of employees. Challenger is proud and honored to be ranked 101 among the 250 highest-scoring employers with other large organizations such as CapitaLand, and DHL scoring the same. (Reference; *************)

Join us today and be part of a creative, fun-filled environment and high performing team!

Website: http://www.challenger.sg