- Selangor Malaysia
Working Location
Job Description
Requirements
Requirements:
Minimum 1 year of experience in Shipping/Freight Forwarding
Malaysian Citizens
Fluent in Mandarin & English
Good communication and coordination skills
Able to work independently and meet deadlines
Fast learner with a positive attitude
Team player who is willing to learn and grow
Responsibilities
Are you passionate about customer service and logistics?
We're looking for a Customer Service Coordinator to join a growing team in the Shipping & Freight Forwarding industry.
Key Responsibilities:
Manage customer enquiries professionally and promptly Coordinate import and export shipments Prepare shipping and customs documentation Liaise with shipping lines, agents, transporters, and customers Monitor shipment progress and provide timely updates Ensure smooth day-to-day operational activities
Location: Bandar Puteri, Klang, Selangor
Working Hours: Monday – Friday | 9:00 AM – 6:00 PM
What We're Looking For:
Customer-focused mindset Strong organizational and multitasking skills Experience handling shipping documentation is an advantage Ability to thrive in a fast-paced logistics environment
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